Participant Support Specialist Secondary Case Manager

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1. FTE 8hr position

18 days ago Requisition

Salary Range: $77,587.00 To $ Annually

PURPOSE. DIGNITY. ACTION.

Participant Support Specialist (Secondary Case Manager)

PDA strives to build robust support for non-punitive, community-based solutions to many public safety issues.

With neighborhood and public partners and in partnership with community members actively seeking to move past experiences of harm and injury, we design and deliver widely supported initiatives that promote safety, restoration, and racial equity.

Who We Are

Formed in 1969 as The Defender Association to provide high-quality legal defense for civil rights activists in Seattle, in 2013 we began to concentrate exclusively on alternative public safety models, when King County created an in-house public defense program. PDA remained independent to carry on the work of our Racial Disparity Project, which had helped to design LEAD, the nation’s first pre-booking diversion model for drug-related offenses.

In 2021, we adopted a Co-Executive Director structure, recognizing the value of power-sharing, multiple voices, and perspectives at the leadership level. Our multicultural team of lawyers, organizers, project managers, social workers, direct service providers, and administrative staff blends professional and technical skills with lived experience of the systems we’re working to change.

CoLEAD Background

CoLEAD developed from the LEAD framework to provide intensive case management in non-congregate shelter facilities for people who are at high risk of exposure to the criminal legal system; all participants experience substance use disorder and high barriers to housing and establishing a lawful income source. CoLEAD connects hundreds of participants to primary care, prevents overdoses (no participant has died of an overdose since we launched in Spring 2020), establishes permanent housing plans, and provides legal system coordination under the LEAD model.

Position

Description:

The Secondary Participant Support Specialist focuses primarily on milieu management, onsite community support, and daily facility operations. Unlike the Primary Case Manager, this position does not hold an intensive case management caseload. Instead, the Secondary PSS acts as a critical support partner, collaborating with the Primary Case Manager to provide additional capacity, ensure service continuity, and maintain a stable, supportive environment for all participants.

This position will report to the Swing Shift Supervisor.

Available Schedules:

• Schedule 1
  • Wednesday: 3pm - 11pm
  • Thursday: 3pm - 11pm
  • Friday: 3pm - 11pm
  • Saturday: 8am - 12am (Double Shift)
• Schedule 2
  • Sunday: 8am - 12am (Double Shift)
  • Monday: 3pm - 11pm
  • Tuesday: 3pm - 11pm
  • Wednesday: 3pm - 11pm
• Schedule 3
  • Thursday: 3pm - 11pm
  • Friday: 3pm - 11pm
  • Saturday: 3pm - 11pm
  • Sunday: 8am - 12am (Double Shift)
• Schedule 4
  • Saturday: 8am - 4pm
  • Sunday 8am - 11pm (Double)
  • Monday: 3pm - 11pm
  • Tuesday: 3pm - 11pm

** The schedules listed above reflect current openings; please note that all assignments are subject to change to meet evolving programmatic needs.**

Essential Job Functions:

• Coordinate and support the relocation of current residents of the building to equivalent housing locations, in alignment with the relocation plan.
• Collaborate with staff, participants, and contractors to build a positive, productive, and inclusive work environment.
• Provide on-site residential support to build participant independent living skills using a trauma-responsive, harm-reduction approach.
• Manage the milieu by engaging with Participants, utilizing…