Senior Resident Support Specialist

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Full Time HIPAA required 1900 Rainier, Seattle, WA, US 1 Attachments

3 days ago Requisition

Salary Range: $34.00 To $34.00 Hourly

Senior Resident Support Specialist

Location: Brier, Bellevue, Washington
Schedule: Full-time, primarily on-site; occasional weekend work may be required
Department: Residential Services
Compensation:$34.00/hr.
Reports to: Housing Program Manager

This is an on-site position at an affordable housing community in Bellevue. Occasional weekend work may be required based on program needs.

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About Wellspring Family Services

For over 130 years, Wellspring Family Services has been helping families and individuals in King County overcome crisis and achieve lasting stability. As a nonprofit, multi-service agency, we focus on preventing homelessness and supporting families through comprehensive, wraparound services.

Our programs include:

• Housing Services: helping families regain and maintain stable housing.
• The Family Store: offering free clothing and essentials for children ages 0–17.

At Wellspring, we believe every child deserves a safe and stable home — and we work every day to make that vision a reality.

We are committed to equity, inclusion, and accessibility in the workplace. Everyone is welcome here, and we strongly encourage applications from BIPOC individuals, LGBTQIA+ communities, people with disabilities, veterans, immigrants, and people with lived experience of homelessness.

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About the Role

Wellspring is seeking a compassionate and community-minded Senior Resident Support Specialist to join our Housing team at a newly opened affordable housing complex in Bellevue. This position combines direct resident support and advocacy, senior-level team support, community and youth programming, and partner/contract oversight.

The Senior Resident Support Specialist will work directly with residents to address housing stability and other barriers, while also providing day-to-day guidance and problem-solving support to the Residential Services team. In addition, this position will monitor services provided by a programmatic partner who will be serving the needs of residents with intellectual and developmental disabilities.

This is an ideal role for an experienced housing or human-services professional who enjoys a combination of direct service, team leadership, community partnership, program coordination, and quality oversight. The successful candidate will bring strong judgment, communication, organization, cultural competency, and the ability to navigate complex situations independently.

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What You'll Do

Support Residents & Housing Stability

• Maintain a consistent on-site presence and serve as a key point of contact for residents and service delivery needs.
• Conduct needs assessment and develop individualized action plans addressing barriers such as housing instability, financial challenges, employment, healthcare, transportation, childcare, food security, and mental health.
• Provide crisis intervention and eviction-prevention support, including assistance accessing rental and utility resources.
• Educate residents about tenant rights and responsibilities and help residents, landlords, and property management resolve concerns and identify solutions that support housing stability.
• Advocate for appropriate landlord mitigation strategies, including payment plans and…