Diversion and Reentry Services Program Specialist; PPMII

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. Largely through contracting with a trusted network of community-based agencies, DCHS administers over $1 billion in public funds a year to provide King County residents with much-needed services for youth and young adult education and employment, supports for children and their families, behavioral health prevention and treatment, housing and community development, veterans, older adults, women's program services, and developmental disabilities to help our county's most vulnerable residents and strengthen our communities.

DCHS envisions a welcoming community that is racially just, as the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for the King County community.

This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around the week of November 2, 2026.

This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is not represented by a union.

This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

• Conduct centralized PACT Utilization Management (UM) functions for a County-wide network of PACT providers and funders, consistent with BHRD UM policies, NCQA standards, and MCO and HCA/BH-ASO contractual requirements. Specifically, receive and process referrals/requests for service, evaluate these for eligibility criteria established by Washington State Health Care Authority, make authorization determinations and notifications, distribute referrals to teams, and track continuing stay requests and authorization exits.
• Participate in utilization management and quality management activities within BHRD and for the PACT network, assure that identified participants have timely and equitable access to care, and engage in continuous improvement of quality behavioral health services.
• Provide program technical and operational support (ex. budget tracking, invoice processing, contract monitoring) for the Program for Assertive Community Treatment.
• Provide technical assistance from recovery-oriented, person-centered care perspectives to service agencies implementing and providing PACT services in King County.
• Participate in system-level resource and care coordination for participants in DRS behavioral health programs with healthcare, criminal legal, and social service system partners, including assistance with navigating healthcare and housing resources.
• Participate in…