Software Development Manager, Shield

Overview

AWS Infrastructure Services owns the design, planning, delivery, and operation of AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that keep the cloud running. We tackle challenging problems with many variables impacting the supply chain and are looking for talented people who want to help.

• As a Software Development Manager for AWS Shield, you will architect, build, and operate critical security systems that protect AWS and millions of customers from sophisticated DDoS attacks. You will lead a team of engineers developing real‑time detection and mitigation solutions that process terabits of traffic per second.
• Internet‑Scale Impact:
  Process and protect traffic representing a substantial portion of global internet activity. The systems you build will defend some of the world’s most critical infrastructure.
• Scaling Challenges:
  Work on problems that few engineering teams ever encounter. Handle traffic volumes and attack patterns that push the boundaries of distributed systems design.
• Creative Problem Solving:
  Operate in an ambiguous, fast‑moving space where the threat landscape evolves daily. Your creativity and adaptability will be your greatest assets as you design solutions for attacks that don’t exist yet.
• High‑Stakes Engineering:
  Balance competing priorities—massive scale, rapid iteration, and effective mitigation—while ensuring customer traffic flows safely and reliably. Every decision matters.

• Define technical strategy and architecture – Establish the long‑term vision for AWS Shield’s DDoS protection systems. Drive architectural decisions for distributed systems processing terabits of traffic with sub‑second response times.
• Own critical security initiatives – Lead multiple high‑impact projects across existing and greenfield development. Define roadmaps balancing innovation with operational stability, delivering solutions that protect millions of customers.
• Build strategic partnerships – Collaborate with senior leaders across AWS security, research, and service teams. Influence technical direction beyond your organization and drive Shield capability adoption across AWS.
• Establish data‑driven engineering culture – Design metrics frameworks measuring security effectiveness, system performance, and team productivity. Use insights to guide multi‑quarter planning and resource allocation.
• Develop high‑performing teams – Hire, mentor, and retain top engineering talent. Provide career development, conduct performance management, and build team capabilities enabling autonomous decision‑making.
• Drive operational excellence at scale – Set quality standards and engineering practices enabling reliable, secure system delivery. Balance velocity with stability while maintaining AWS’s operational performance bar.
• Lead technical innovation – Stay ahead of emerging attack patterns. Evaluate strategic technology choices and make build‑versus‑buy decisions maintaining AWS Shield’s industry‑leading position.

AWS Shield is a managed Distributed Denial of Service (DDoS) protection service that safeguards applications running on AWS. Our team builds and operates this critical security service, combining advanced detection algorithms with massive mitigation capacity to protect thousands of customers from disruptive and costly attacks. We continuously innovate to stay ahead of evolving threats in cybersecurity.

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi‑tier web services experience
• 3+ years of Software Engineer, Software Developer, or related occupational experience
• 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
• 1+ years of developing large‑scale, multi‑tiered distributed software systems using Java, C#, or C++ experience
• 1+ years of developing large‑scale, multi‑tiered distributed software systems using service‑oriented architecture experience
• 1+ years of developing large‑scale, multi‑tiered…