Software Dev Engineer II, Amazon Connect

Role Overview

As part of the AWS Applied AI Solutions organization, our goal is to provide business applications that are used by millions of companies worldwide to manage day‑to‑day operations. We accelerate customer businesses by delivering intuitive and differentiated technology solutions that solve enduring business challenges. In this emerging area, we are looking for a passionate and talented Software Development Engineer to innovate on Amazon Connect, an AI‑powered customer experience solution that enables superior outcomes at a lower cost.

The role offers a rare opportunity to be part of a fast‑growing business soon after launch and help shape the technology and product as we grow.

• Collaborate with experienced cross‑disciplinary Amazonians to conceive, design, and bring innovative products and services to market.
• Design and build innovative technologies in a large distributed computing environment, and help lead fundamental changes in the industry.
• Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
• Build distributed storage, index, and query systems that are scalable, fault‑tolerant, low cost, and easy to manage.
• Design and code the right solutions starting with broadly defined problems.
• Work in an agile environment to deliver high‑quality software.

• You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
• You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
• You’d like to be directly responsible for solving real customer problems.
• You are a passionate learner and are motivated to take on new challenges.
• You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work‑life balance.

• 3+ years of non‑internship professional software development experience.
• 2+ years of non‑internship design or architecture experience (design patterns, reliability and scaling) of new and existing systems.
• 1+ years of software development engineer or related occupational experience.
• 1+ years of designing and developing large‑scale, multi‑tiered, multi‑threaded, embedded or distributed software applications, tools, systems, and services using C#, C++, Java, or Perl.
• 1+ years of Object Oriented Design experience.
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field.
• Experience programming with at least one software programming language.

• 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Bachelor's degree in computer science or equivalent.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

Our comprehensive benefits include health insurance (medical, dental, vision, prescription), Basic Life & AD&D insurance, supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement, 401(k) matching, paid time off, and parental leave. For more details, visit .

USA, WA, Seattle -  -  USD annually

Amazon Development Center U.S., Inc.

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