Principal Engineer - Store Selling And Customer Experience

Summary

Lead technical strategy and architecture for store selling systems, point-of-sale platforms, and omnichannel customer experiences. Drive modern, scalable transaction solutions and integrate AI capabilities to improve in-store customer interactions and developer productivity. Partner with cross functional stakeholders to deliver resilient, secure, high performance retail systems at scale.

• Architect scalable store selling and transaction systems serving hundreds of stores.
• Lead technical vision for point-of-sale and clienteling ecosystems.
• Design systems to enable seamless omnichannel customer journeys.
• Drive operational excellence in observability, monitoring, and automation.
• Establish best practices for distributed systems and real-time transaction processing.
• Leverage AI and machine learning to optimize transactions and personalize experiences.
• Mentor senior engineers and provide architectural guidance as an individual contributor.
• Collaborate with product, operations, and platform teams for integrated solutions.

• 8+ years in software engineering focused on retail systems or distributed architectures.
• 3+ years of technical leadership as an individual contributor.
• Bachelor's degree in Computer Science, Engineering, or related field or equivalent experience.
• Deep expertise in transaction processing, point-of-sale architecture, and payment processing.
• Experience with cloud platforms, microservices, and event driven systems.
• Knowledge of PCI-DSS, payment security, and data privacy compliance.
• Proven track record building production systems with high uptime and operational excellence.
• Strong communication and mentoring skills with ability to influence stakeholders.