Language Engineer II, Operations Team

Overview

The Alexa Shopping team is seeking a Language Engineer with experience in Natural Language Processing, Machine Learning, or Large Language Models, and expertise in handling large data sets with strong analytical skills. You will drive design of Alexa Shopping features and generate high-quality data, and run and evaluate experiments, which involves prompt engineering our Large Language Model for API delivery. You will work closely with engineers, scientists, editors, and program managers to ensure we are providing the best voice shopping experience for millions of our customers.

• Collaborate with scientists and software engineers to help design APIs and evaluate performance of LLMs
• Produce and manipulate different types of language data, analyze and provide efficient solutions
• Design and lead a data collection; define scope and target, provide a guideline and training, guide teams cross sites to meet the quality bar, and run evaluation of data for hand off
• Engineer prompts to guide generative AI to produce desired outputs in context
• Automate operations and perform data analysis using Python or other scripting language
• Advocate strict adherence to annotation guidelines
• Test and deploy changes to Alexa's language understanding codebase
• Identify and solve production issues that are impacting the Alexa customer experience
• Collaborate with other linguists, scientists, and designers in creating optimal solutions to elevate the customer experience
• Own the customer-facing machine learning and deterministic models for a specific domain of features
• Use modeling tools to bootstrap and test new functionalities

• 2+ years of computational linguistics, language data processing, semantics, philosophy of language experience

• Experience in computational linguistics, language data processing, semantics, and philosophy of language
• Master’s degree or above in Linguistics or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.