Sr. Salesforce Engineer

About the Role

As a Senior Salesforce Engineer in the Engineering Revenue Platform division, you will design, build, and optimize scalable, integrated solutions powering our Support, Account Management, and Quote‑to‑Cash technology stack. You’ll ensure seamless platform integration and peak performance, with a strong emphasis on backend and data‑driven solutions. You’ll partner with stakeholders to identify opportunities, architect solutions, and implement enhancements that improve efficiency, scalability, and business outcomes.

With a focus on future‑ready solutions, you will lead AI initiatives and lead your team in learning and building AI applications. You’ll also mentor engineers, provide technical leadership, and help shape the future of our revenue platforms in a fast‑paced, collaborative environment.

You will simplify and reinvent systems, processes, and tools playing a critical role in ensuring our systems are robust, integrated, and aligned with the company’s strategic objectives. You will leverage your deep knowledge of Support, Account Management, and Finance domain and tools to build end‑to‑end solutions across customer support, account management, quote‑to‑cash, billing, revenue modeling, pricing, commissions, deal execution, and payment collection integrating with external systems like Oracle, Informatica, Salesforce, Sidetrade, and Stripe.

You will work with a team of talented engineers responsible for driving improvements, defining technical initiatives to drive excellence and bring thought leadership to manage availability, latency and performance of our mission critical tools, services across Finance technologies.

You’ll train and mentor team members, identify and resolve impediments, oversee the integrity of software estimations, and ensure that code and tests meet high standards while keeping scalability, reliability, and maintainability in mind.

• Design, develop, and maintain automation solutions for revenue platforms, ensuring high‑quality, scalable, and maintainable code
• Dive into backend development to align implementations with best practices
• Oversee the health, performance, and integration of Salesforce (Service Cloud, Experience Cloud, and Quote‑to‑Cash) and related systems across Support, Account Management, Sales, and Finance, including but not limited to Oracle, Stripe, Sidetrade, Informatica, Snowflake, Workato
• Lead initiatives to enhance system performance, scalability, and stability by providing high quality support and maintenance
• Drive adoption of best practices in automation, web services, test automation, and cloud‑native delivery
• Guide technical direction, mentor engineers, and support professional development across the team
• Partner with Products, EMS and Finance teams to translate complex technical concepts into actionable business solutions
• Align engineering priorities with strategic company objectives
• Ensure accuracy in software estimations and adherence to performance, reliability, and security standards
• Identify and resolve blockers to ensure projects are delivered on time and within scope
• Evaluate and adopt new tools, processes, and systems to keep our revenue technology stack at the forefront
• Promote a culture of continuous improvement and innovation
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• 7+ years Salesforce development experience, specializing in integration and workflow automation across Support, Account Management, Sales, Customer Success, and Finance technology stacks. Skilled in workflow automation and integration tools such as Workato and experienced in integrating with third‑party packages and services
• Good understanding of Salesforce AI ecosystem including Agentforce3 and AI agents
• Deep understanding of the Salesforce ecosystem including Service Cloud, Experience Cloud, CPQ, Revenue Cloud, and Sales Cloud; hands‑on experience with APEX and configuration tools like Flows. Salesforce certification…