ERP & CRM Engineering Manager | Hybrid; Seattle

Build the future, spark innovation and align your career with purpose.

McKinstry is innovating the waste and climate harm out of the built environment and creating lasting impact. Together, we’re building a thriving planet.

Buildings are a leading contributor to the climate crisis, generating nearly 40% of total global energy-related carbon emissions. We’re making a lasting impact on our industry and within our communities by addressing the climate, affordability and equity crises through:

• renewables and energy services
• engineering and design
• construction and facility services

To get where we’re going, we need big thinkers, problem solvers and collaborative mindsets. Does that sound like you?

McKinstry is transforming its core enterprise platforms—and we're looking for a Software Engineering Manager (ERP & CRM Systems) to lead the teams making it happen.

In this role, you'll manage and develop engineers across McKinstry's ERP and CRM/Field Service platforms. You'll play a central role in our Elevate initiatives, guiding the migration from Vista by Viewpoint to Microsoft Dynamics 365 Finance & Operations while ensuring our Salesforce ecosystem—including CRM and Field Service—continues to evolve and deliver value. You'll also oversee integration work that connects these platforms, leveraging Mule Soft as McKinstry's primary integration and orchestration layer.

This is a high-impact opportunity for a strong people leader who is also deeply technical. Success requires proven management experience—coaching, mentoring, and growing engineers—combined with hands‑on technical leadership across ERP, CRM, and integration domains. Working alongside our Business Technology team, you will help drive platform technical strategy, set technical standards, and collaborate across multiple teams during a period of significant transformation.

This role is based in Seattle, WA and operates on a hybrid work schedule.

• Lead the technical design, extension, and support of McKinstry's ERP systems, guiding the team through the migration from Vista by Viewpoint to Microsoft Dynamics 365 Finance & Operations.

• Oversee the Apex development and integrations of Salesforce platforms, including CRM and Field Service, ensuring solutions align with business needs and scalability goals.

• Serve as a hands‑on technical leader, contributing to architecture discussions, solution design reviews, and implementation decisions across ERP and Salesforce platforms.

• Drive integration strategy and development connecting ERP, CRM, and other enterprise systems using Mule Soft as the primary orchestration platform.

• Support data migration planning and execution as part of the ERP platform transition, ensuring data integrity and business continuity.

• Ensure solutions are designed with scalability, performance, security, and reliability in mind—particularly where data supports analytics and AI‑driven capabilities.

• Participate in Agile ceremonies, backlog grooming, sprint planning, and cross‑functional coordination activities.

• Act as an enterprise systems subject matter expert for ERP and Salesforce platforms within McKinstry's technology organization.

• Partner with Business Technology in guiding ERP customizations, Salesforce configurations (including Lightning, Apex, and Flows), and integrations that are built, tested, and maintained.

• Establish and refine standards, patterns, and best practices across ERP, Salesforce, and integration work streams.

• Lead change management efforts related to platform transitions, helping teams adopt new tools, processes, and architectures.

• Partner closely with leadership to inform decisions related to people, tools, processes, and platform roadmaps.

• Introduce and promote best practices for API consumption, testing, monitoring, and observability (e.g., using tools such as Postman).

• Establish and track metrics that ensure system stability, availability, and business value across all managed platforms.

• Lead and mentor a team of engineers focused on ERP, Salesforce Apex, and integration development, while influencing contributors…