Software Development Engineer, CloudFront Console and Agentic

Software Development Engineer, Cloud Front Console and Agentic Experience

Job :  | Amazon Data Services, Inc.

AWS Cloud Front sits at the center of nearly every major internet event. Our Control Plane is its decision‑making brain, governing how, where, and under what rules data moves across 700+ edge locations worldwide. We are building an intelligent layer that replaces manual console interactions with conversational interfaces guiding customers through Cloud Front, WAF, and Shield.

• Design and ship agentic console experiences replacing static configuration workflows with conversational interfaces backed by real‑time visualization and observability for Cloud Front, WAF, and Shield.
• Build the agent experience (AX) layer, including the skills, protocols, and tooling that enable first‑ and third‑party AI agents to safely configure, observe, and optimize edge infrastructure.
• Architect autonomous planning systems that decompose customer goals into validated, multi‑service infrastructure operations on a global scale.
• Engineer proactive detection and recommendation engines that surface security gaps, performance issues, and configuration drift before customers notice.
• Integrate natural‑language interaction into the management surface so customers can ask operational questions and receive answers grounded in real‑time telemetry.
• Develop higher‑level infrastructure abstractions (Terraform modules, CDK patterns) that reduce complexity for infrastructure‑as‑code workflows.
• Own features end‑to‑end, from design doc through implementation, testing, deployment, and production operation.
• Work backwards from customers to identify problems, propose innovative solutions, and raise the bar on quality, accessibility, and performance.
• Collaborate across organizational boundaries with AI/ML platform, application security, observability, and partner teams to deliver integrated experiences.
• Establish engineering patterns, testing strategies, operational runbooks, and architectural standards the broader team adopts.
• Mentor engineers and raise the technical bar through design reviews, code reviews, and help the team navigate ambiguity with clarity.
• Participate in on‑call rotation to troubleshoot and resolve production issues, keeping stakeholders and customers informed.
• Stay current with front‑end and applied AI advances and bring new ideas into how the console evolves.

As an SDE II, you will solve hard problems at AWS scale and influence millions of customers. You will own and deliver large features end‑to‑end, from planning through implementation at a pace measured in weeks, not years. Working with designers, product managers, and partner teams, you will build services and intelligent console experiences that govern how content and security move across the edge, improve the customer experience directly, and ship software with Agile practices that make a measurable impact at internet scale.

The Cloud Front Console team builds the management surface for one of the internet’s largest content delivery and security networks. Our mission is to reinvent how customers interact with Cloud Front, WAF, and Shield – moving from static configuration screens to an intelligent, agentic console that understands intent, reasons about it, and surfaces trustworthy proposals backed by real‑time visualization and observability.

We value evidence over opinion, teaching over gatekeeping, and ownership over delegation.

• 3+ years of non‑internship professional software development experience
• 2+ years of non‑internship design or architecture experience (design patterns, reliability, and scaling) of new and existing systems
• 1+ year of software development engineer or related occupational experience
• 1+ year of designing and developing large‑scale, multi‑tiered, multi‑threaded, embedded or distributed software applications, tools, systems, and services using C#, C++, Java, or Perl
• 1+ year of Object‑Oriented Design experience
• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming…