Sr. Software Engineer, Framework

At Extra Hop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the very infrastructure that sustains businesses, lives, and communities, and ensure the integrity of networks, data, systems, and processes. Organizations rely on Extra Hop to provide visibility into the cyber threats, vulnerabilities, and network performance issues that evade their existing security and IT tools.

With this insight, organizations can investigate smarter, stop threats faster, and keep operations running.

Our mission is fueled by a profound social and moral responsibility to be the best at what we do, ensuring a secure world where everyone can thrive.

As a Senior Software Engineer on the Framework team, you will take ownership of complex development challenges, lead technical design within your area, and play a meaningful role in shaping how we build and scale the systems that power Extra Hop's core products. You will work closely with cross-functional partners in Engineering, Product, and Security to deliver customer-facing features that enable detection, visibility, and automation s role is ideal for an engineer who brings technical depth, exercises sound judgment independently, and is motivated to grow their impact through excellent engineering and active collaboration.

Our team builds high-performance network detection and monitoring systems that operate at scale across increasingly complex protocols and data volumes. Our services and features are written primarily in C and C++ with a focus on security, scalability, stability, and reliability. Our team is focussed on enhancing, maintaining and optimizing core components of the system and functional areas related to protocol parsing, metrics publishing, continuous packet capture and Time Series DB.

This role focuses on designing and optimizing these core systems with an emphasis on performance, reliability and deep protocol awareness. You will work on next generation initiatives including scaling and performance improvement efforts, evolution of our data storage architecture (custom to open-source based) and early steps towards a cloud enabled model.

• Design, develop, and maintain high-performance services for Extra Hop's core Framework systems, taking ownership of moderately complex to complex features with limited guidance.
• Work across networking layers to implement and enhance protocol support.
• Participate actively in technical design discussions, contribute to architecture decisions within your team, and author clear technical documentation for your work.
• Engage fully in agile development processes, including sprint planning, code reviews, and retrospectives; hold a high bar for code quality and test coverage.
• Collaborate with Product and cross-functional engineering partners such as platform, infrastructure and cloud teams to translate business requirements into well-scoped, scalable engineering solutions.
• Investigate, diagnose, and resolve production and performance issues independently; conduct root-cause analysis and implement preventive measures.
• Contribute to platform modernization efforts and help evaluate and adopt new technologies or frameworks in partnership with senior and principal engineers.
• Participate in on-call rotations and improve system observability, reliability and operational readiness.
• Mentor junior engineers through code pairing, reviews, and knowledge-sharing; actively contribute to a strong team learning culture.

• Bachelor's degree in Computer Science, Engineering, STEM, or a related field requiring systematic and analytical thinking.
• 5+ years of professional experience designing and delivering production software.
• Strong expertise in C and C++ and other languages such as Go and Python.
• Proven ability to build and maintain performance critical systems.
• Proven ability to debug complex issues (e.g., using gdb, coredumps, performance tools).
• Strong understanding of networking fundamentals (TCP/IP, packet processing, etc).
• Strong command of data structures, algorithms, and software design principles, with the ability to decompose complex…