Applied Scientist, SPX AI Lab

Amazon Seller Assistant

Amazon Seller Assistant is our flagship GenAI-first, multi-agent system that reimagines seller experience. Our vision is to provide each seller with a proactive, autonomous, agentic assistant that understands their business and helps them navigate the complexities of selling by anticipating their needs, surfacing insights, resolving issues, taking actions on their behalf, and helping them grow. Amazon Seller Assistant helps millions of sellers on Amazon serve billions of customers worldwide.

We are seeking a world-class Applied Scientist to help define and build the next generation of Amazon Seller Assistant. You will partner with top-tier scientists and engineers to launch production-grade agentic capabilities at Amazon's scale — owning your problem space end-to-end, from a crisp customer insight to a shipped product that millions of sellers rely on.

Key job responsibilities:

• Use state-of-the-art Machine Learning and Generative AI techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed.
• Design, develop and deploy highly innovative models to interact with Sellers and delight them with solutions.
• Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features.
• Establish scalable, efficient, automated processes for large scale data analyses, model benchmarking, model validation and model implementation.
• Research and implement novel machine learning and statistical approaches.
• Participate in strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment.

About the team

Amazon Seller Assistant team operates at the very frontier of agentic AI and agentic commerce — not as a research group, but as a team shipping production-grade, multi-agent systems used by millions of sellers worldwide. We move with the urgency of a startup and the resources of the world's most customer-obsessed company, transforming the latest breakthroughs in science and engineering into capabilities that sellers rely on every day.