AI Engineer — Customer Success & Support AI
Job in
Seattle, King County, Washington, 98127, USA
Listed on 2026-07-30
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-07-30
Job specializations:
-
Software Development
AI Engineer (Applied/Software), Machine Learning/ ML Engineer
Job Description & How to Apply Below
F5 Networks is seeking an AI Engineer for the Customer Success & Services portfolio, based in a hybrid Seattle/San Jose location. You will design, build, and operate core ML/AI systems powering self-service, agent assist, knowledge automation, routing, summarization, and safety/observability tooling to improve CSAT, deflection, MTTR, and agent productivity.
You will lead technical vision, own model lifecycle and MLOps, implement safe RAG/LLM systems, and partner with Product, Support Ops,
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