Senior TPM, Integrations & Partner Engineering

About BRINC:

At BRINC, we are building the technology that will define the future of emergency response. As a vertically integrated U.S. drone technology company, BRINC designs and manufactures unmanned aircraft systems, autonomous drone stations, command-and-control software, and advanced autonomy for public safety. Today, BRINC deploys Drone as First Responder (DFR) networks that dispatch drones directly to 911 calls, providing real-time aerial intelligence before ground units arrive and helping first responders make faster, safer decisions.

BRINC serves more than 1,000 public safety customers across all 50 states, is the sole drone supplier to Motorola Solutions, and has raised more than $280 million from leading strategic and technology investors, including Motorola Solutions, Index Ventures, Sam Altman, Dylan Field, and others. BRINC is recruiting exceptional engineers to build the next generation of autonomous emergency-response technology, including flight-critical firmware and advanced pilot-assistance capabilities.

About this Role:

We are seeking a Senior Technical Program Manager (TPM), Integrations & Partner Engineering to own how BRINC’s Live Ops cloud platform connects to the systems our customers already run – computer-aided dispatch (CAD), records management (RMS), real-time crime centers, camera and sensor networks, evidence management, and other public safety and enterprise platforms. This is a customer-facing role. You will be the technical lead for onboarding new agencies onto existing integrations, the driver behind new third-party software and product integrations from strategy through launch, and the owner of coordinating troubleshooting when an integration in the field isn’t working as expected.

You’ll work directly with agency IT staff, dispatch and real-time operations leaders, and third-party vendor engineering teams, with BRINC’s Cloud Software / Web Platform engineering team behind you as your technical resource. This is a highly visible role reporting into executive engineering leadership, and it requires someone equally comfortable reviewing a vendor API spec, sitting with a customer, shaping partnership strategy, and presenting in an executive status review.

Deep technical experience in cloud software development is preferred, and technical fluency is essential; a dedicated engineering team owns the implementation. Above all, this role calls for sound technical and business judgement when representing BRINC to customers and partners.

Key Responsibilities:

• Own end-to-end onboarding of new customers onto existing Live Ops integrations: discovery, technical requirements, network/security/credential setup with agency IT, configuration, validation, go-live, and handoff to support.

• Define and drive the third-party integration strategy for Live Ops – which platforms to integrate with, in what order, and why – balancing customer demand, partner business terms, technical feasibility, and the product roadmap.

• Establish new integration partnerships: run technical and product discovery with vendor engineering teams, scope interfaces, APIs, and data-sharing terms alongside product and business leadership, and set up the working cadence needed to ship.

• Exercise sound technical and business judgement with external parties – knowing when to say yes, when to push back, what to build versus buy versus defer, and how to structure a partnership that works for BRINC, the partner, and the customer.

• Drive delivery of new integration development with the Cloud Software / Web Platform team: write and own requirements, sequence work against the platform roadmap, manage dependencies, and get integrations tested and released to production.

• Own the troubleshooting process for integrations…