Station Leader - Airline Crew Transportation

Job Title

Station Leader (Player-Coach)

Full-time

Up to $85,000.00 per year + Monthly Bonus Opportunities

Seattle (Onsite) | Field-Based | 24/7 Operation

The Station Leader is responsible for directing and guiding all personnel involved in delivery Airline Ground Transportation Services at the station. The station leader’s responsibility lies in fostering a team of fully accountable professionals dedicated to delivering exceptional service that exceeds client expectations. Success is measured by achieving the company’s goals and objectives, aiming to be the most cost-effective and professional provider of Airline Ground Transportation Services.

• Lead & Inspire:
  Motivate and manage a team of 45-50 drivers, ensuring safe, efficient, and timely operations.
• Operational Excellence:
  Ensure all routes are running smoothly and on schedule.
• Strategic Planning:
  Oversee scheduling, KPI management, budget planning, and talent development.
• Customer Relations:
  Elevate our service levels to exceed client expectations, turning airline crews into raving fans.
• Safety First:
  Lead with a commitment to safety, ensuring compliance and reporting for timely issue resolution.
• Team Building:
  Develop and maintain a reliable team of drivers dedicated to excellence.

• A Visionary Leader:
  Someone who can inspire and drive a team to success.
• Tech-Savvy:
  Basic computer and mobile technology skills are essential.
• Financial Acumen: P&L knowledge is a must.
• Proven Success: A track record of building successful teams and advocating for drivers.
• Strong Communicator:
  Excellent verbal and written communication skills.
• Experienced Professional:
  Minimum 2+ years of management experience (preferably in airline/airport or transportation) and 3+ years in the transportation industry.
• Safety Champion:
  Demonstrated experience in safety management and fostering a safety-first culture.
• Coach & Mentor:
  Experience in training and coaching is preferred.
• Licensed & Ready: A valid driver’s license is required, and you may need to obtain special city/airport permits.
• Resilient Personality:
  Able to pivot and resolve difficult situations.

• Competitive Salary:
  From $85,000.00 per year + Bonus
• Career Growth:
  Opportunities for professional development and advancement.
• Comprehensive Benefits:
  Health, dental, vision, supplemental benefits, and 401(k) with matching.
• Impactful Work:
  Be part of a national leader in airline ground transportation, where your work makes a difference.

• Manages operational activities and personnel assigned to transportation services dispatched from the transportation station.
• Prioritizes and ensures transit route and service commitments are met.
• Supervises, evaluates and oversees recruiting and training of transportation station staff.
• Investigates, documents, and submits reports on station’s vehicle accidents and all necessary maintenance.
• Assists in preparing and maintaining budgetary financial reports.
• Ability to conduct on-site inspections of all vehicle repair and maintenance.
• Schedules all station drivers and regularly updates based on demand and availability.
• Attends all scheduled manager meetings.
• Oversees, completes, and follows up on all disciplinary actions needed at the local station.
• Works closely with dispatch to avoid and resolve any service issues.

• Five (5) years of experience in the transportation industry, including leadership or management responsibilities, preferred.
• Experience supervising transportation team members in a fast-paced operational environment preferred.
• Knowledge of federal, state, and local transportation regulations and compliance requirements.
• Strong leadership, interpersonal, and communication skills.
• Must possess and maintain a valid driver’s license and an acceptable motor vehicle record in accordance with company standards and insurance requirements.
• Ability to obtain and maintain any permits, badges, or authorizations required by airport authorities or regulatory agencies.
• Experience operating a shuttle, bus, passenger van, or other commercial passenger vehicle is preferred.
• Ability to safely perform the essential…