Aircraft Appearance Agent

About WFS

Take a Huge step in your career and join Worldwide Flight Services. WFS employs over 22,200 of the finest professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop your existing skills, to learn new skills, and to experience working with different customers and cultures with the sole aim of always delivering a world‑class service.

WFS provides a full‑service capability that includes Aviation cargo, Airline passenger, and Aviation ramp services. Our team of people is highly trained, highly skilled, and confident airport service professionals who are supported by local training and development. We are passionate, capable, and always willing to explore new opportunities presented by customers all over the world.

The Aircraft Appearance Agent is responsible for ensuring the interior of aircraft is clean, well‑stocked, and flight‑ready in accordance with airline and safety standards. Duties include equipping cabins with necessary supplies, performing thorough interior cleanings using both manual and mechanized tools, and maintaining service kits and cleaning equipment. Agents must comply with all site security procedures and report any concerns as required.

This position is covered under a collective bargaining agreement and may vary based on customer contract needs.

• Equip airplane cabin, by reading check list specifications, with equipment and supplies such as rugs, linens, blankets, etc., as well as carrying supplies weighing up to 50 lbs. on board aircraft
• Check condition, clean, sort, count, salvage and/or store equipment, and assemble kits.
• Operate vacuum cleaner and similar mechanized cleaning aids.
• Check deliveries of supplies against requisitions to determine discrepancies.
• Perform aircraft interior cleaning, including equipping the aircraft cabin for flight according to specifications, with equipment and cabin services supplies.
• Clean interior of aircraft by hand or powered equipment using cleaners.
• Complete the aircraft cleaning bill of work as required.
• Stock and clean vehicles used in the cleaning function.
• Stock the cabin service make‑up rooms area.
• Stock and maintain cabin service kits.
• Dispose of trash, rubbish and waste that is incidental and related to the applicable job functions.
• Use cleaning fluids and materials, such as washing solutions, scrapers, squeegees, wringer pails and vacuum cleaners.
• Complete forms connected with work assignments according to established procedures.

• HS Diploma, GED or Equivalent.
• Must be at least 18 years of age.
• Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays, and days off.
• Ability to read, write, fluently speak and understand the English language.
• This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.

• Previous experience in cleaning services role
• Previous experience in aviation industry

• Must be able to perform functions in variable weather conditions as well as environmental conditions, i.e., jet engine fumes, vehicle emissions, dust, and jet engine noise.
• Lifts refuse containers weighing up to 50 lbs.
• Reach, bend, and twist in confined space to hand clean, using cleaning fluid and materials, the interior of aircraft including meal trays, ash trays, lavatories, overhead storage bins and buffets.
• Ability to judge distances.
• Reports to work on time when scheduled.

• Access your pay when you need it through Daily Pay app.
• On the spot awards offered through the Awardco Platform including gift cards and more.
• Multiple options for both full and part‑time employees for medical care.
• Travel discounts, pet insurance, discount shopping & more.
• Wellness programs offered to all employees.
• 401k program offered.
• Opportunity for internal mobility and transfers available.

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.