Medical Collections Specialist

Full job description Job Overview - $5000.00 Sign on Bonus

We are seeking a motivated and detail-oriented Collection Agent to join our team. The ideal candidate will be responsible for managing accounts receivable, contacting patients to collect outstanding debts, and ensuring that all transactions are processed accurately. This role requires excellent communication skills, a strong understanding of financial processes, and the ability to negotiate effectively.

• Contact clients via phone and email to collect outstanding payments on accounts.
• Maintain accurate records of all communications and transactions in financial software.
• Review accounts payable and ensure timely processing of payments.
• Negotiate payment plans with clients while adhering to company policies and regulations.
• Collaborate with the revenue cycle management team to optimize collection processes.
• Provide exceptional customer service by addressing client inquiries and concerns promptly.
• Perform basic math calculations to verify payment amounts and account balances.

• Proficiency in financial software for tracking accounts and managing collections.
• Strong phone etiquette to communicate effectively with clients.
• Knowledge of revenue cycle management principles.
• Excellent negotiation skills to facilitate payment arrangements.
• Ability to work independently while maintaining attention to detail in all tasks.
• Strong customer service orientation with a focus on building positive relationships with clients.

Job Type: Full-time

Pay:
From $16.00 per hour

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location:

In person