Healthcare Insurance Collections Supervisor

Our client in Sebring is looking to hire a proven Supervisor experienced with Hospital and Insurance collections! Up to $65k total comp! Direct Hire & Full Time position!

Salary: $50,000 - $65,000 per year

We are seeking an experienced and dynamic Healthcare Insurance Collections Supervisor to join our team. In this role, you will be responsible for overseeing the operations of our hospital insurance accounts receivable (A/R) and denial management staff. You will ensure that productivity, quality, and compliance standards are met, and that all insurance follow-up and appeal processes comply with CMS, payer, and regulatory guidelines.

This role requires someone with a keen eye for detail, exceptional leadership skills, and a thorough understanding of the healthcare insurance landscape.

• Competitive Compensation and Benefits Package (M/D/V + 401K w/ Match + Life Insurance)
• Bonus eligible position
• Stable career opportunity
• Join a well established team who is invested in your growth and success
• Substantial growth in their business
• Rewarding work and responsibilities

• Supervise hospital insurance A/R and denial management staff, ensuring productivity, quality, and compliance standards are met.
• Assign work, monitor queues, and ensure timely follow-up on insurance claims and denials.
• Provide coaching, training, and real-time feedback to improve staff performance.
• Oversee day-to-day resolution of hospital insurance accounts receivable and denials.
• Assist with complex, high-dollar, or escalated claims and appeals.
• Ensure proper documentation, follow-up, and adherence to payer requirements.
• Serve as a point of contact for routine payer issues, underpayments, and follow-up questions.
• Collaborate with registration, coding, CDI, and case management teams to resolve claim issues.
• Track team KPIs including A/R aging, denial volumes, and follow-up timeliness.
• Report performance results, risks, and trends to management.
• Assist with audit preparation and ensure audit-ready documentation.
• Ensure insurance follow-up and appeal processes comply with CMS, payer, and regulatory guidelines.
• Reinforce consistency, accuracy, and quality standards across the team.

• Associate or Bachelor’s degree in Healthcare Administration, Business, or related field (or equivalent experience) preferred but not required.
• 2+ years of hospital revenue cycle insurance experience, including A/R or denials.
• Prior experience in a lead or supervisory role preferred.
• Working knowledge of hospital insurance reimbursement and payer requirements.
• Exceptional leadership, communication, and organizational skills.
• Ability to identify trends impacting reimbursement and report findings to management.
• Strong understanding of CMS, payer, and regulatory guidelines.
• Ability to work well under pressure and meet deadlines.
• High attention to detail and accuracy.
• Proficient in Microsoft Office Suite and healthcare management systems.