Insurance Supervisor

Insurance Supervisor – Revenue Cycle Bad Debt (Hospital)

Location: Sebring, FL (Onsite Only)

Salary Range: $55,000 – $62,000 Experience

Required:

1–3 Years (Hospital Insurance Bad Debt)

Relocation Assistance: Available

We are seeking an Insurance Supervisor – Revenue Cycle Bad Debt to oversee daily operations of hospital insurance bad debt collections and follow-up. This role ensures timely resolution of accounts receivable, supports denial management processes, and drives team performance through leadership and accountability.

This is a strictly onsite position requiring direct hospital revenue cycle bad debt experience. Candidates with only billing or coding experience will not be considered.

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field (or equivalent experience)
• 1–3 years of hospital revenue cycle experience specifically in insurance bad debt
• Demonstrated experience with hospital insurance collections and denial follow-up
• Strong understanding of payer regulations and reimbursement processes
• Prior leadership or lead experience preferred
• Ability to work onsite in Sebring, FL

• Supervise hospital insurance bad debt A/R and follow-up staff
• Monitor productivity, quality metrics, and compliance standards
• Provide coaching, performance feedback, and corrective action when necessary
• Ensure staff adhere to payer guidelines and internal policies

• Oversee follow-up and recovery efforts on hospital insurance bad debt accounts
• Ensure proper documentation of collection activity and appeals
• Identify denial trends and escalate systemic issues appropriately
• Assist with resolving complex or aged insurance accounts

• Track key performance indicators including collections, aging, and denial resolution
• Support implementation of action plans to improve reimbursement outcomes
• Collaborate with leadership to ensure targets tied to collections are achieved

• Maintain compliance with CMS regulations, payer contracts, and hospital policies
• Ensure audit readiness and proper documentation standards