Assistant Director of Programs

Assistant Director of Programs

Under assigned supervisor, the Assistant Director of Programs is responsible for Case Management Services, for the coordination of day-to-day operations and financial management of programs in a specific geographic area; and may manage support staff and supervise case managers.

• As directed by the supervisor, participates on community/regional committees, work groups, collaborative teams and organizations as required and/or appropriate within the region
• In conjunction with the supervisor, reviews and monitors program expenditures ensuring that day-to-day costs are reasonable, necessary and within program budget parameters
• Provides day-to-day support and technical assistance to case management supervisors to help improve quality of services and meet performance targets and measures
• Provides the Lead Agency case management oversight in the absence of their direct Supervisor
• Provides direct supervision to case management supervisors
• Provides oversight to case management supervisors to ensure accurate, timely submittal of court documents; court appearance relating to specific cases
• Requires a moderate range of internal and external relationships; a high level of autonomy; sound decision-making skills
• Requires a working knowledge of interagency agreements/contracts and other program related materials within the Lead Agency area of responsibility
• Requires significant interaction with community and professional leaders in the establishment and maintenance of relationships and networks within the service areas
• Responsible for special projects as assigned
• Stays informed of special trends within professional areas of expertise, participating in professional organizations as appropriate
• Performs other related duties as assigned

Education:

MA/MS degree in Social Work, Criminology, Psychology, Sociology, Counseling, Special Education, Education, Human Development, Child Development, Family Development, Marriage & Family Therapy, or Nursing from an accredited college or university required

Experience:

4 years in Human Services with 3 years of direct experience with children and families required 2 years' experience of successful administration and supervision required

Certification:
State of Florida;
Child Welfare Certification required

Other:
Valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance

• Ability to assess, interpret, and deliver care-related information concerning the life-span development of children and families
• Excellent written and oral communication, with ability to document in a clear, concise manner
• Highly organized, yet flexible and can handle multiple projects and or priorities well with the ability to manage tight deadlines
• Intermediate data entry skills
• Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for children and families who can become quite angry and demanding), sensitivity to cultural needs, and ability to serve as a positive member of a working team.
• Resourcefulness in researching issues, analyzing information skillfully, solving problems, and developing solutions with minimal supervision in a timely manner.
• Strong personal and management skills with the ability to coach and develop team members
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills as necessary
• Ability to exercise discretion and ensure confidentiality
• Ability to coach, manage, and develop team members

• Competitive pay and benefits
• Tuition assistance up to $2,500 per year
• Generous vacation and PTO plans
• Health, dental, vision, retirement plan, health savings plan, agency paid life and LTD, supplemental life insurance
• Career ladders, professional development, and promotion opportunities
• Leadership opportunities on site-based Center Management Teams

• 800 talented professionals strong, serving 10,000 children and families in Illinois and Florida
• Fiscally stable, $50 Million agency-- strong since 1895
• Energetic leadership and a rich community of support

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug Free Workplace. One Hope United participates in e Verify.