Administrative Assistant

Benefits

• Opportunity for advancement
• Paid time off
• Training & development

We are a growing and fast-paced insurance agency seeking a friendly, organized, and dependable Administrative Assistant to join our team. This is a client-facing role that plays a critical part in delivering excellent service and ensuring smooth daily operations.

If you are professional, detail-oriented, and thrive in a team environment, we’d love to meet you!

• Answer and manage incoming client calls in a professional and courteous manner
• Collect and accurately document client information
• Address general client questions and provide exceptional customer service
• Contact insurance carriers to check the status of pending applications
• Assist with claim-related inquiries by communicating with carriers
• Respond promptly to client messages (phone, email, CRM)
• Schedule appointments for agents
• Maintain organized and accurate records

• Strong communication and interpersonal skills
• Friendly, positive attitude and team-player mindset
• Excellent organizational and multitasking abilities
• Comfortable speaking with clients and insurance carrier representatives
• Basic computer proficiency (Microsoft Office, email, CRM systems)
• Insurance knowledge is a PLUS but not required — we are willing to train the right candidate

• Someone dependable and punctual
• A professional who represents our agency with integrity
• A problem-solver who takes initiative
• A person who genuinely enjoys helping people

• Supportive and team-oriented work environment
• Opportunity to grow within the insurance industry
• Meaningful work helping clients navigate important coverage decisions

If you’re ready to be part of a company that values teamwork, professionalism, and exceptional service, apply today!

📩 Please send your resume to: