RTV Assistant

About The Role

We are seeking a RTV (Return to Vendor) Assistant to join our RMA department and to assist in order processing, order entry, and other duties as assigned. This position will be based in Secaucus, NJ.

• Count, sort and verify all incoming returned products to verify receipt of items on requisitions or invoices.
• Examine the returned items to verify conformance to specifications.
• Process orders; receive orders, close orders and perform heavy data entry responsibilities.
• Work with Warehouse department on storage of returned particles according to identifying information.
• Compile information and reports on use of stock, adjustments of inventory counts and stock records, damage to stock, location changes, and other.
• Acquire approvals from management to process RMAs for replacement / credit.
• Coordinate the availability of parts for shipping and communicate with both internal departments and external customers on the status of RMAs.
• Comply and follow all procedures within company policy.
• May perform other duties and responsibilities as assigned.

• Demonstrated ability to work in a self‑directed, high‑energy, fast‑paced environment.
• Strong organizational and time‑management skills.
• Working knowledge of Microsoft Office applications including Outlook, Word and Excel.
• Knowledge in using SAP.
• Some previous office assistant / administrative experience.
• Good communication skills; both written and verbal.
• Lifting up to 40 lbs may be required – physical movement of products from one area to another.
• Ability to effectively address issues at all levels of management.
• Collaborative, flexible and adaptable.
• Ability to see the business needs through system requirements for smooth integration of the project.
• Education:
  
  Associate’s Degree in Electronics or a Certificate of Completion from a Technical School preferred.
• Experience:
  
  Minimum 1 year of administrative related experience. Inventory management and/or shipping/receiving experience preferred.

Typical base salary is expected to be around $17/hr final base salary will be determined individually based on experience, skills, knowledge, education and/or certifications.

• Competitive base salary
• Performance-based annual bonus eligibility
• 401(k) retirement savings plan with company match
• Tuition reimbursement for eligible education programs
• Comprehensive medical, dental and vision coverage with access to leading providers
• Mental health resources and employee wellness support programs
• Company‑paid life and disability insurance
• Paid time off (PTO) and company‑paid holidays
• Parental leave and family care support programs
• Structured training programs and on‑the‑job learning opportunities
• Matching gifts and volunteer programs to support causes you care about

ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

• Applicants must be a U.S. citizen or lawful permanent resident (green card holder) or meet U.S. immigration requirements.
• Applicants must be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce.