RTV Assistant

About The Role

We are seeking a RTV (Return to Vendor) Assistant to join our RMA department and to assist in order processing, order entry and other duties as assigned. This position will be based in Secaucus, NJ.

• Count, sort and verify all incoming returned products to verify receipt of items on requisitions or invoices.
• Examine the returned items to verify conformance to specifications.
• Process orders; receive orders, close orders and heavy data entry responsibilities.
• Work with Warehouse department on storage of returned particles according to identifying information.
• Compile information and reports on use of stock, adjustments of inventory counts and stock records, damage to stock, location changes and etc.
• Acquire approvals from management to process RMAs for replacement / credit.
• Coordinate the availability of parts for shipping and communicate with both internal departments and external customer on the status of RMAs.
• Comply and follow all procedures within company policy.
• May perform other duties and responsibilities as assigned.

• Demonstrated ability to work in a self-directed, high energy, fast paced environment.
• Strong organizational and time management skills.
• Working knowledge of Microsoft Office applications including Outlook, Word and Excel.
• Knowledge in using SAP.
• Some previous office assistant / administrative experience.
• Good communication skills; both written and verbal.
• Lifting up to 40 lbs. may be required – physical moving of products from one area to another.
• Ability to effectively address issues at all levels of management.
• Collaborative, flexible and adaptable.
• Ability to see the business needs through system requirement for smooth integration of the project.
• Education:
  
  Associates Degree in Electronics or a Certificate of Completion from a Technical School preferred.
• Experience:
  
  Minimum 1 year of administrative related experience. Inventory management and/or shipping/receiving experience preferred.

ZT Systems assesses market data to ensure a competitive compensation package is created for all our employees. The typical base salary for this position is expected to be around $17/hr if hired, the final base salary will be determined on an individual basis taking into consideration experience, skills, knowledge, education and/or certifications.

• Competitive base salary.
• Performance-based annual bonus eligibility.
• 401(k) retirement savings plan.
• Tuition reimbursement for eligible education programs.

• Comprehensive medical, dental, and vision coverage with access to leading providers.
• Mental health resources and employee wellness support programs.
• Company-paid life and disability insurance.

• Paid time off (PTO) and company-paid holidays.
• Parental leave and family care support programs.

• Structured training programs and on-the-job learning opportunities.
• Matching gifts and volunteer programs to support causes you care about.

ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state, or local laws.

Please be aware that certain positions may require the applicant to either
1) be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or
2) be eligible to obtain an export control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce. All offers of employment will be conditional subject to the foregoing.