Customer Business Manager

Sales Key Account Manager
- International Markets (Hybrid)

About Us:

At Hartz, our passion for pets inspires everything we do. For over 100 years, we’ve been a trusted name in pet care—creating innovative products that strengthen the bond between pets and the people who love them.

As industry leaders, we’re constantly pushing what’s possible to help pets live happier, healthier, and longer lives. Our diverse, talented team fuels this mission, bringing fresh ideas and genuine dedication to every project.

We’re committed to an inclusive, supportive workplace where everyone can thrive—whether you’re collaborating onsite or working in a hybrid environment. At Hartz, your contributions matter, and the impact you make extends far beyond our walls.

Join us and help shape the future of pet care—driving bold ideas and meaningful change for pets and the people who love them.

• Hybrid
  
  Work Schedule:
  
  Enjoy flexibility with 3 days in-office and 2 days remote.
• Pet-Friendly Culture: Bring your pet to work and enjoy a casual, inclusive environment.
• Competitive Compensation & Benefits: Receive a generous 401(k) match with immediate vesting.
• Generous Paid Time Off: Enjoy up to 34 paid days off annually.
• Paid Leaves: Parental leave, Bereavement leave, and Military leave.
• Comprehensive Health Coverage: Includes Medical, Dental, Vision, Healthcare FSA, and Mental Health EAP, basic Life insurance and Disability Insurance.
• Tuition Reimbursement & Career Growth: Access to tuition reimbursement and other learning and development opportunities.
• Employee Perks: Volunteer opportunities, fun employee events, and more!

We are excited to offer a dynamic, high-impact opportunity for a motivated, hands-on sales professional to serve as Customer Business Manager for International Markets. In this role, you will take ownership of the strategic and end-to-end operational management of Hartz’s established international portfolio, ensuring maximum performance, volume growth, and category share across all markets outside the U.S. and Canada.

This position offers the exciting challenge of driving expansion into established and emerging markets, specifically leading the growth agenda for priority regions such as Mexico, Colombia, Peru, the UK, and Brazil. Because success in these territories depends on your ability to drive regional market penetration and effectively influence key international stakeholders, this role requires professional business proficiency in Spanish. You will be expected to conduct high-level negotiations, draft professional correspondence, and navigate complex business requirements in both English and Spanish.

By leveraging market insights and cross-cultural business expertise, you will act as a key driver in Hartz’s mission to secure new distribution opportunities in high-potential territories, ultimately scaling our presence in the global pet care marketplace.

This position is located at our Secaucus, NJ corporate headquarters, with the flexibility to work a hybrid schedule. The role requires approximately 20% travel, encompassing both domestic and international trips to engage with key partners and oversee market expansion.

• Achieve sales targets for overall territory, customer and category within approved trade spend budget through negotiations with the buyer on sales and product placement.
• Develop, monitor, and continually revise assigned accounts’ annual business plans.
• Analyze point of sale and other sales data; communicate trends, insights, and risks via performance reports to Hartz internal teams, and to accounts’ category/replenishment teams. Use data to update and adjust the customer business plan.
• Identify opportunities for all category and line reviews on an ongoing basis, building a selling story to secure new business as well as increase existing distribution across all categories.
• Ensure retail margins and promotions fall within the published brand strategy for all items and categories, including proper shelf position.
• Forecast customer events as required.

• Build exceptionally strong relationships…