Operations Assistant - Quality Assurance Secaucus, NJ

Operations Assistant - Quality Assurance

Secaucus, NJ

Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day‑to‑day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close‑knit team and learn every aspect of the business. Join a team of committed problem solvers who are passionate about ensuring that every purchase meets the highest standards of quality and craftsmanship.

The targeted budget for this position is $21 per hour. This compensation budget range may be adjusted at any time at the discretion of the company.

• Receive product and enter product details into the internal system.
• Perform quality assurance checks on incoming and outgoing product.
• Review orders to ensure they are ready to ship to customers.
• Support customer care team via phone and email with any product‑related escalations.
• Complete a high volume of data entry within a specified time frame, ensuring accuracy.
• Meet goals and targets as assigned by leadership.
• Collaborate with internal teams in a fast‑paced, high‑volume work environment with a high attention to detail.

• A drive to exceed goals. You love a good challenge! You’re a self‑proclaimed “over‑achiever” on a mission to exceed your targets.
• It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast‑moving work environment.
• Communication is key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise.
• Master of collaboration. You’re a team player. You believe that in order to transform the industry, we all have to work together.
• A mind for multi‑tasking. You’re an expert at managing multiple tasks simultaneously in a fast‑paced environment.

• Experience in data entry or administrative fields preferred.
• Experience in a fast‑paced, high‑volume work environment.
• A passion for socially and environmentally responsible organizations and products.

• Career growth. Regular 1‑1's with manager, training opportunities, and annual reviews.
• Diverse, mission‑minded team. Inclusive and sustainable culture.
• Lifestyle spending account. Reimbursements for wellness expenses.
• Continued education. Company‑sponsored learning and tuition reimbursement.
• Employee discounts. Generous discount on products.
• Mental wellness perks. Access to mental health resources.
• Giving back and volunteer opportunities. Support local initiatives.
• Medical, dental, and vision. Multiple plans, $0 monthly premium option.
• 401(k) match. Generous match.
• Paid time off. 3 weeks PTO in first year.
• Parental leave. Paid leave to bond.
• Disability and life insurance. 100% employer paid.

We are committed to complying with all Federal, State and local laws providing equal employment opportunities, and all other employment laws and regulations. We maintain a work environment and hiring process free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status or any other status protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the applicable Fair Chance Ordinances in Los Angeles, San Francisco, Philadelphia, Massachusetts, and Maryland.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at acco