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Platelet Scheduler

Job in Secaucus, Hudson County, New Jersey, 07094, USA
Listing for: American Red Cross
Part Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Spanish Customer Service, Call Center / Support
Salary/Wage Range or Industry Benchmark: 16 - 16.5 USD Hourly USD 16.00 16.50 HOUR
Job Description & How to Apply Below
Position: Platelet Scheduler (20 Hours)

Employer Industry: Humanitarian Services

Why consider this job opportunity:

  • Starting pay rate of $16.00-$16.50 per hour, with potential for higher rates in areas with a higher cost of living
  • Comprehensive benefits package including medical, dental, and vision plans
  • Paid time off starting at 15 days a year, plus 11 paid holidays
  • 401K with up to 6% employer match
  • Opportunity to work within a mission-driven organization that values community impact
  • Flexible training schedule for the first 4-6 weeks to support onboarding
What to Expect (Job Responsibilities)
  • Contact current apheresis and/or whole blood donors by telephone to recruit for donations
  • Schedule appointments to maximize daily donor participation
  • Maintain daily production standards, including call and appointment quotas
  • Develop knowledge of donor criteria to inform and assist potential donors
  • Maintain accurate records of donor contacts and scheduled appointments
What is Required (Qualifications)
  • High School diploma or equivalent required
  • Minimum of 1 year of related experience preferred
  • Strong team collaboration skills and computer proficiency
  • Excellent customer service and problem‑solving abilities
  • Effective verbal communication skills, particularly in challenging situations
How to Stand Out (Preferred Qualifications)
  • Previous experience in a customer service role, especially related to blood donation or public health initiatives
  • Familiarity with donor eligibility criteria and recruitment strategies
  • Experience working in fast-paced environments

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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