More jobs:
Global Service Manager - Customer Experience & Escalations
Job in
Secaucus, Hudson County, New Jersey, 07094, USA
Listed on 2026-07-15
Listing for:
retarus GmbH
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, IT Consultant, HelpDesk/Support
Job Description & How to Apply Below
Retarus is seeking a Service Manager (m/f/d) to act as the primary contact for national and international Service Management customers, ensuring top-tier customer experience and compliance with SLAs. You will coordinate between customers and technical teams, monitor KPIs, and drive high-quality service delivery.
Ideal candidates have 3+ years in service management, ITIL/ISAE 3402 familiarity, and strong communication skills;
English fluency required, additional languages a plus.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×