Sr. Manager, Learning & Development Solutions

Job Description

Pay Range: $,000, plus yearly bonus

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

* Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours

* Best-in-class well-being programs

* Annual, no-cost health assessment program

* Blueprint for Wellness

* healthy

MINDS mental health program

* Vacation and Health/Flex Time

* 6 Holidays plus 1 MyDay off

* Fin Fit financial coaching and services

* 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service

* Employee stock purchase plan

* Life and disability insurance, plus buy-up option

* Flexible Spending Accounts Annual incentive plans

* Matching gifts program

* Education assistance through MyQuest for Education Career advancement opportunities and so much more!

The Learning and Development Solutions team is focused on supporting a culture at Quest where all colleagues can develop, grow, and be successful in their current roles as well as build meaningful careers.

The team fosters high quality learning and development experiences by setting and enforcing standards for quality learning solutions, managing EMPower Learn as our primary platform for learning, providing engaging learning content through EMPower, and supporting our community of learning professionals in their efforts to create and manage effective learning experiences.

The Sr. Manager, Learning and Development Solutions will lead a team of L&D specialists and play a key leadership role in setting and driving the strategic direction for learning and development at Quest, promoting a skills-driven learning culture that best supports employee development. This role will lead the programmatic and technology approaches to cultural transformation including enhancements to the learner experience;

alignment of needed skills with current and future roles; best practices for live, virtual, and online learning; advancing methods for learning in the flow of work; managing content availability; and learning management system enhancements.

The incumbent will also provide leadership and subject matter expertise for complex, large, and enterprise-wide projects, such as new technology or system implementations, leveraging the application of analysis, design, development, implementation, and evaluation (ADDIE) principles.

The Sr. Manager will also have responsibility to manage and advance strategic workforce development projects that focus on enhancing employee skills.

The position is hybrid (3 days per week in office) will be based at Quest Diagnostics' HQ in Secaucus, NJ.

Responsibilities:

* Develops and executes strategic plan to promote a skills-focused culture of learning, aligned with business goals and workforce development needs.

* Manages, guides, and inspires the Learning & Development Solutions team to deliver high quality, customer-focused services for the day-to-day team operations including content creation and curation, learning solution consultations, facilitation of the Learning Community of Practice, creation of user guides and job aids, management of enterprise training assignments, reporting and use of dashboard tools, implementation of LMS upgrades, addressing escalated service requests from the HR Service Center, and LMS tool optimization/planning.

* Researches and implements new approaches for engaging learners, including the use of technology, emphasizing application and practice in the flow of work.

* Builds organizational capability to design and deliver high quality learning solutions including management of the L&D playbook, governance, the effective use of instructional design/authoring tools and delivery, and the introduction of innovative approaches to learning.

* Provides strategic direction for special development projects and programs and leads learning/training approaches for larger enterprise initiatives.

* Develops and executes plan to better connect learner skill needs with LMS course content, creating a library of skills and competencies connected to job roles and levels.

* Develops, maintains, and actions on ongoing L&D evaluation metrics, including learning satisfaction, acquisition, application, and impact.

* Partners closely with:

* HRIT on the strategic approaches, feature deployment, and roadmap for the LMS;

* HR Service Center on day-to-day support, tools, reference guides, and escalations to the Learning and Development…