Production Test Engineering Technician

Requisition : R-104943

The Production Test Engineering Technician supports production test, failure analysis and repair activities to achieve quality targets and on‑time delivery of systems according to the overall production schedule. They provide first level support to the production team and act as a liaison with the Engineering and Mfg Test Development teams. Work closely with cross‑functional production and management teams to meet and exceed customer expectations.

• Mfg Test Validation
  • Validate Mfg Test on production hardware
  • Drive feedback loop and process improvement
  • Create failure summary report
    • Identify HW failures vs. test–process induced failures (false fails)
    • Work with System Engineering and Diagnostic team to close all open test issues
• NPI HW Test
  • Primary owner of NPI products in Test
  • Manage execution of Test Process
  • Provide daily updates of test status vs. shipping plan
  • Drive all open test issues to closure
  • Provide risk analysis and possible workarounds
  • Transition test/repair processes for NPI SKUs to Production Test/Repair team
• System Test
  • Become SME for all execution of Mfg Test
  • System updates and verification
  • Execution of system test scripts and process
  • System failure analysis and repair
• Create failure summary reports – sort by priority – drive issues to closure
  • Troubleshooting of system errors for corrective actions
  • Identify false failures being caused by the test process
  • Provide feedback to manufacturing for process improvement
• Sustaining support – provide ongoing support and training for test and repair of MP products
• Issue resolution – manage/escalate issues impacting systems in test and communicate to peer technicians, engineering, Test Eng Manager, and continuous improvement/5S support
• Work with extended team to identify and execute process improvement actions

• Outstanding verbal and written communication and interpersonal skills
• Ability to prioritize workload and multi‑task

• Possess a high level of integrity and strong work ethic
• Ability to work across engineering and production teams
• Ability to communicate issues verbally and in writing to all levels of employees

• High school diploma or higher in a related discipline and/or equivalent related work experience
• Associates degree in IT or related discipline beneficial but not required
• CompTIA A+ or Network+ certifications beneficial but not required

• Configuration experience of Microsoft OS VISTA/WIN7/Server/Office suite and basic Linux
• Experience with Microsoft Office tools (Outlook, Excel, and Word)
• 1 year PC system related hardware debug or networking experience preferred

ZT Systems assesses market data to ensure a competitive compensation package. The typical base salary is around $28.50/hr and will be determined on an individual basis. In addition to base salary, rewards may include bonus, paid time off, generous 401(k) match, tuition reimbursement, wellbeing resources, and more.

• Competitive base salary
• Performance‑based annual bonus eligibility
• 401(k) retirement savings plan
• Tuition reimbursement for eligible education programs
• Comprehensive medical, dental, and vision coverage with leading providers
• Company‑paid life and disability insurance
• Paid time off (PTO) and company‑paid holidays
• Parental leave and family care support programs
• Structured training programs and on‑the‑job learning opportunities
• Matching gifts and volunteer programs

ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.