Temporary** FRONT DESK AGENT - HOTEL Residence Inn Secaucus, NJ

Temporary Front Desk Agent
- Hotel Experience Required
- Flexible Shifts
- Residence Inn Secaucus, NJ

We are looking for a temporary front desk agent that is passionate about working with and serving others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference.

If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! As a Front Desk Agent, you have the responsibility of providing our guests with the best hospitality experience they can have by:

• Assisting guests efficiently, courteously and professionally at all times
• Maintaining a high level of service and hospitality
• Promptly and effectively dealing with guest concerns or issues and seeing all are met to satisfaction in a timely manner
• Posting guest charges, collecting payments and following all cash handling procedures as required
• Handling guest mail and messages with respect to privacy and professionalism
• Being knowledgeable of the hotel brand and various programs (travel programs, special offers)
• Being a great communicator to various departments and management on guest comments and concerns
• Responding quickly to incoming calls, lobby visitors and team members needing front desk assistance
• Having full knowledge of hotel safety and emergency procedures
• Must be able to work flexible shifts

This is a temporary position

Why Concord? Our culture is based on our five cornerstones and they are what we consider our foundation:
Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the best associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a company that cares about you and your development.

We do many fun things on property to stay engaged with our associates and show you we care about you. You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now! If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.