Senior Infrastructure and Network Analyst

Location:

Based in New York or New Jersey; periodic travel required to support retail locations and infrastructure deployments domestically and internationally

We are looking for a driven and technically sharp Senior Infrastructure and Network Analyst to play a key role in our growing IT organization. This is a hands-on, high-ownership position where you will be responsible for the reliability, security, and continuous improvement of enterprise infrastructure across our corporate offices, retail locations, warehouses, and international regions. You won’t just be keeping the lights on — you’ll be an active contributor to AI enablement, cloud modernization, and security maturity initiatives that are shaping the future of how we operate.

If you thrive in dynamic environments, take pride in building infrastructure that scales, and bring a forward-thinking mindset to everything you do, this role was built for you.

• Infrastructure & Network Operations — Design, deploy, and maintain enterprise network and server infrastructure across a distributed portfolio of corporate, retail, and warehouse environments domestically and internationally
• Infrastructure uptime, performance, and security across a large multi-site environment encompassing enterprise switching, routing, firewall, and wireless platforms
• Support retail store openings end-to-end, from network design and equipment staging through installation, cutover, and post-launch validation
• Conduct on-site visits for infrastructure maintenance, equipment lifecycle management, and network upgrades as needed
• Maintain data center and network closet standards, including power and physical infrastructure management
• Support and administer enterprise storage environments, including storage area networks and network-attached storage, covering provisioning, volume management, performance monitoring, and capacity planning

• Administer Microsoft 365 services including cloud identity, email, collaboration, and security and compliance platforms
• Oversee enterprise backup and data protection strategy, with emphasis on recoverability, resilience, and data integrity
• Oversee file storage lifecycle, including archiving strategies, cloud migration planning, and long-term storage optimization
• Support cloud infrastructure across IaaS and SaaS environments, ensuring performance, cost efficiency, and security alignment

• Partner with leadership to implement and maintain security controls across network, endpoint, and cloud environments
• Support identity and access management practices including authentication, directory services, and privilege management
• Maintain security documentation and contribute to compliance readiness across relevant frameworks
• Evaluate and integrate security tooling that improves threat visibility, anomaly detection, and policy enforcement

• Identify, evaluate, and implement AI-powered tools that reduce operational toil, improve system reliability, and enhance team productivity
• Develop and maintain automation using Power Shell and intelligent orchestration platforms to streamline repetitive infrastructure tasks
• Drive adoption of AI-assisted monitoring and observability solutions that enable proactive incident detection and faster resolution
• Contribute infrastructure, connectivity, and security requirements in support of the organization’s broader AI adoption roadmap
• Partner with cross-functional stakeholders to assess AI readiness and develop infrastructure upgrade roadmaps that support AI workloads at scale

• Submit and manage formal change requests in accordance with organizational change management standards
• Plan and execute infrastructure, network, security, and modernization projects from scoping through delivery
• Maintain accurate, audit-ready technical documentation, SOPs, and knowledge base articles
• Produce regular operational recaps summarizing incidents, project progress, and infrastructure health
• Support global IT initiatives including regional infrastructure and end-user support across international…