Sr. Director, Supply Chain Network and Efficiency

Job Overview

The Sr. Director, Supply Chain Network Performance and Efficiency is a key member of the Supply Chain leadership team. This position is responsible for the development and implementation of our supply chain network strategy. The Sr. Director will lead a team at the center of our operations, leveraging advanced analytics, engineering, process design, and modeling to optimize supply chain outcomes. This role will collaborate closely with operations, transportation, logistics, customer delivery, planning, and cross‑functional partners and reports directly to the Senior Vice President, Supply Chain.

• Own the development and implementation of Macy’s multi‑year supply chain network strategy, translating mid‑ and long‑term business priorities into actionable plans.
• Develop robust modeling of supply chain network storage and throughput capabilities.
• Optimize the utilization of Macy’s supply chain network, prioritizing and balancing customer, operational, and financial outcomes.
• Drive visibility and accountability to network performance adherence to SLAs, developing advanced sensing and corrective capabilities.
• Identify opportunities to improve network efficiency through process design, engineering, and standardization.
• Accelerate the advancement of network analytics from reactive reporting to predictive sensing and automated adaptivity.
• Partner across supply chain centers of excellence (transportation and logistics, planning, operations, customer delivery, finance, technology).
• Prioritize forecasting precision and insight to enable proactive decision making and stronger operational execution.
• Integrate sales and operations planning to support timely, efficient inventory flow.
• Optimize assortment and inventory placement across the fulfillment network.
• Attract, develop, and retain a high‑performing team with strong attention to detail.
• Challenge conventional approaches to improve methods, tools, and outcomes.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Preferred location:
  Midwest or Northeast region.

• Leadership:
  Proven ability to develop high‑performing teams, foster a culture of engagement, inclusion, and community, and drive results through effective leadership.
• Decision‑Making:
  Ability to make effective decisions and manage multiple processes in a fast‑paced environment, prioritizing tasks and resources to meet operational and financial performance requirements.
• Communication and
  
  Collaboration:
  
  Open and continuous communication skills, with the ability to build trust and credibility, and effectively present information in a clear, concise manner to stakeholders at all levels.
• Process Improvement:
  High‑level understanding of Six Sigma or Lean process improvement methodologies, applying these principles to drive efficiency and effectiveness within operations.
• Inventory Management:
  Proficiency in inventory control methods, demand forecasting, and inventory optimization techniques, ensuring efficient utilization of resources and timely product flow.
• Production Planning:
  Strong knowledge of production planning principles, capacity management, and scheduling techniques, facilitating effective resource allocation and production scheduling.
• Team Development:
  Skill in managing and developing direct reports, fostering individual growth and performance excellence, and building effective teams.
• Financial Acumen:
  Strong financial skills and understanding of supply chain metrics to drive business results and make informed decisions.
• Customer Focus:
  Create a customer‑focused environment where excellent service is provided to all customers, ensuring business decisions align with customer needs and expectations.
• Technical Proficiency:
  Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other relevant business software to effectively analyze data and communicate information.
• Adaptability:
  Ability to adapt to changing priorities and demands.

• Bachelor’s degree required.
• 10–15 years of supply chain experience (analytics, engineering, operations, planning, process…