Sr. Program Manager, HR PMO

Job Description

Pay Range: $,000, plus yearly bonus. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

• Best-in-class well-being programs
• Annual, no-cost health assessment program
• Blueprint for Wellness
• healthy MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for education career advancement opportunities and more

The Sr. Program Manager, HR PMO will lead a variety of enterprise Human Resources technology and business projects or programs, applying PMI best practice standards, principles and tools to ensure Quest Diagnostics is efficient and effective in the delivery of its services, solutions, and processes while improving customer and employee satisfaction. The position will sit with Quest's HQ in Secaucus and is hybrid (3 days on site).

• Leads projects and working teams to effectively initiate, plan, execute, monitor, and close projects
• Guides team members to perform through issues and constraints
• Owns projects, timeline, budget, resource constraints, and deliverables/results
• Shifts between the big picture and the small‑but‑crucial details
• Manages projects and ensures all appropriate tools are completed and used effectively (e.g., charter, Gantt chart, communication and training plans, status updates)
• Executes solid issues and risk management strategies and documentation
• Communicates actively with project sponsors and stakeholders, establishes regular points of communication, and manages sponsor and stakeholder expectations
• Delivers the expected results
• Performs root‑cause analysis on project shortfalls and takes corrective action as necessary
• Applies project management tools and techniques toward a variety of large, and likely inter‑related, projects
• Establishes and leads programs comprised of multiple projects, including designing how information is rolled up and cascaded down, operating rhythms and mechanisms, and tracking against the integrated set of milestones and deliverables
• Coaches other employees on the use of various tools, concepts and practices foundational to Project Management in order for Quest Diagnostics employees to build self‑sufficiency, sustainability and scalability

• Demonstrated experience leading large or complex technology and business projects with multiple work streams from initiation to completion (7–10 years)
• Demonstrated experience facilitating discussions or workshops
• Demonstrated ability to develop strong relationships with others
• Demonstrated experience leading changes
• Demonstrated ability to influence business leaders
• Demonstrated data analysis skills
• Some experience with process management
• Basic knowledge of VOC tools
• General knowledge of Hoshin and breakthrough planning
• Effective written and verbal communication skills across multiple formats: formal presentations, meetings, conference calls, e‑mails, and memos
• Skilled in Smartsheet (preferred), Microsoft Word, Excel, PowerPoint, and Project

• Documentation of business processes
• Completion of required continued learning

• Bachelor’s degree required
• Formal training in project management or continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean, Theory of Constraints) desired
• PMP Certification is required (externally administered by the Project Management Institute) – must be completed within 12 months of entering the role if not already certified

• Problem solving skills
• Verbal communication skills
• Written communication skills
• Interpersonal skills
• Decision making skills
• Planning and organization skills
• Negotiation skills
• Results‑oriented
• Creative
• Persistent
• Composed
• Able to learn new concepts rapidly
• Able to work independently with little supervision

• 0–25% travel expected (actual travel may vary by project and can exceed or be less than the target)
• Some evening work hours may be required, depending on project needs

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume.

Equal Opportunity

Employer:

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.