QC Technician

About the role:

The Manufacturing Quality Assembly Technician is responsible for supporting manufacturing operations. They identify and escalate quality issues seen on the manufacturing floor. The MQE Technician will focus daily on auditing processes, root cause investigations and documenting non‑conformance issues.

• Perform Daily Audits for Quality and Compliance
• Monitor all production areas for customer requirements, proper SOP, tool compliance and other process & quality issues.
• Report feedback on quality or process compliance issues to quality engineers and management.
• Ensure all tools and resources are in working order.
• Drive root‑cause analysis of any quality issues reported by assembly operations.
• Document and upload investigation findings in JIRA.
• Identify potential issues and drive preventive actions on a real‑time basis.
• Ensure corrective actions affecting quality are completed on a timely basis.
• Perform pilot‑build audits for each new product SKU.
• Create product‑specific inspection guides based on known issues from vendor or customer feedback, or ZT investigations.
• Manage/escalate issues impacting quality and communicate to In‑Process Quality Control inspectors, leads and supervisors/ managers.
• Create time‑sensitive quality alerts for process gaps and inspections & drive SOP improvements.
• Create Quality Incidents (QI) for supplier quality issues and monitor multiple tickets for updates from supplier quality engineering.

• Outstanding verbal and written communication and interpersonal skills.
• Ability to prioritize workload and multi‑task.
• Attention to details with high focus on Quality and Process / Product Improvement.
• Possess a high level of integrity and strong work ethic.
• Ability to drive improvement efforts.
• Ability to communicate issues verbally and in writing to all levels of employees.
• Ability to speak Spanish, preferred but not required.
• Understanding of ESD Compliance preferred.
• Familiarity with JIRA and Confluence.
• Experience with Microsoft Office tools (Outlook, Excel, and Word) preferred.

ZT Systems assesses market data to ensure a competitive compensation package is created for all employees. The typical base salary for this position is expected to be around $22.50 per hour, with additional components such as bonus eligibility, paid time off, 401(k) match, tuition reimbursement, wellbeing resources, and more.

ZT Group Int’l. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. ZT Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please be aware that certain positions may require the applicant to either (i) be a U.S. citizen or national, (ii) be a U.S. lawful permanent resident (green‑card holder), (iii) be a refugee under 8 U.S.C. §1157, or (iv) be an asylee under 8 U.S.C. §1158, or (2) be eligible to obtain an export‑control license or license exception from the Bureau of Industry and Science & U.S. Department of Commerce.

All offers of employment will be conditional subject to the foregoing.