Senior Retail System Analyst

Posted Thursday, August 7, 2025 at 4:00 AM

SENIOR RETAIL SYSTEMS ANALYST

About the Role:
We are seeking aSenior Retail Systems Analystwith deep experience supporting enterprise retail systems and business processes across stores and ecommerce. The ideal candidate has a strong background inJDA/MMS Merchandising and Sales Audit,SQL scripting,RoboFTP, andPower BI, as well ashands-on ERP experience with Net Suite, preferably including participation in aNet Suite implementation. This role will serve as a key partner to IT, merchandising, operations, and finance teams to optimize system performance, ensure data accuracy, and drive process efficiencies in a dynamic retail environment.

Key Responsibilities:

Configure, support, and maintainJDA/MMS (Merchandise Management & Sales Audit)to ensure operational continuity across merchandising, pricing, and inventory functions.

Support Sales Auditprocesses that update MMS to maintain financial integrity between ecommerce, store sales, and ERP data and payment settlement.

Develop and maintain complex SQL scriptsandstored proceduresfor data extraction, transformation, and reporting for numerous integrations and also includingPower BI.

Automate data workflows and secure file transfers using RoboFTP, ensuring timely communication between retail platforms, vendors, and internal systems including our operational data store and enterprise data warehouse.

Manage scheduled system jobs via Robot Job Scheduling, including setup, monitoring, and recovery from job failures.

Work closely with stakeholders in merchandising, planning, finance, and store operationsto gather requirements and deliver scalable system solutions.

Support and troubleshoot integrations between systems such as MMS, POS,Shopify, andERP (MMS/JDA and Net Suite).

Maintain clear and up-to-date documentation for job schedules, system configurations, process flows, and integration points.

Participate in application upgrades, patches, testing, and the rollout of new retail technology initiatives.

Provide critical support during major retail events (promotions, seasonal launches, inventory counts, sales audit transaction updates, payment settlement, etc.).

Support and maintainNet Suite ERP, especially withinorder management, financials, inventory, and procurement.

Actively participate in the Net Suite implementation, including data migration, configuration, UAT, training, and post-go-live stabilization.

Required Skills & Qualifications:

5+ years of experience working withJDA/MMSin a retail environment.

Strong SQL Serverskills, including performance tuning and complex query development.

Hands-on experience with RoboFTPfor retail file transfers and automation.

Proficient in Power BI, particularly using stored procedures and data modeling for retail KPIs and dashboards.

2+ years of Net Suite ERP experience, with exposure to core retail modules such as inventory, orders, and financials.

Demonstrated involvement in at least one Net Suite implementation projectin a retail context.

Deep understanding of retail business processes, including:

• Merchandise planning and allocation
• Pricing and promotions

Order fulfillment (Store, Ecommerce, BOPIS, etc.) including invoicing and credit memo processing

Strong documentation, communication, and cross-functional collaboration skills.

Ability to manage priorities across fast-paced retail cycles and deadlines.

Preferred Qualifications:

Experience integrating Net Suite with retail systems (e.g., POS, ecommerce, WMS, PLM).

Familiarity with ETL/integration toolslikeCeligo,Boomi, orMule Soft.

Scripting experience in SQL,Power Shell,Python, or similar for process automation.

Background supporting retail data governance,financial close processes, orsales auditreconciliation.