Quality Control Associate; Repairs

Quality Control Associate (Repairs) - Secaucus, NJ

Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment a customer opens their package. The team coordinates and executes day to day operations while maintaining strong relationships with our partners. As a team member, you will collaborate within a close-knit team, and learn every aspect of the business. Join our team of committed problem solvers who are passionate about ensuring that every Brilliant Earth purchase meets the highest standards of quality and craftsmanship.

The targeted budget for this position is $24/hour. This compensation budget range may be adjusted at any time at the discretion of the company.

• Execute quality assurance best practices to ensure products meet Brilliant Earth’s high-quality standards.
• Perform finishing and cleaning for fine jewelry products, including rhodium plating, ultra sonic and steaming.
• Adhere to guidelines to ensure gemstones and metals are handled properly.
• Perform data entry in our ERP/MES systems, ensuring accurate product tracking in the system.
• Meet daily processing timelines and quotas.
• Communicate and work cross‑functionally with other teams, providing updates on status, issues and concerns.
• Maintain the workspace in a clean, organized and efficient manner.
• Adhere to product security and safety protocol and procedures.

• Experience physically working with jewelry and knowledge of jewelry production / manufacturing processes.
• Computer skills and ability to utilize MES/ERP systems.
• Highly organized with a focus on execution and exceptional attention to detail.
• Exceptional time management skills and accountability.
• Ability to adapt quickly in a fast‑paced environment.
• Team player with demonstrated communication skills and ability to work collaboratively.
• Interest in socially and environmentally responsible organizations and products.
• Ability to safely access the workspace, which requires walking up 1 flight of stairs.
• B1 level English Proficiency (Common European Framework of Reference for Languages).

• Career Growth. We want to see you sparkle! Through regular 1‑to‑1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.
• Diverse, mission‑minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry.
• Lifestyle Spending Account. At Brilliant Earth, we’re committed to your well‑being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Continued Education. Company‑sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role‑specific trainings.
• Employee Discounts. As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
• Mental Wellness Perks. We offer access to mental health resources, such as self‑care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling.
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month.
• 401k match. We know that saving for the future is important. That’s why we offer a generous 401k match.
• Paid Time Off. We know it’s important to recharge and relax – you’ll accrue 3 weeks of PTO in your first year.
• Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance. 100% employer‑paid.

Notice to Los Angeles, CA Applicants:
Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice…