Operations Assistant - Inventory Secaucus, NJ

Operations Assistant – Brilliant Earth – Secaucus, NJ

Our Operations team is dedicated to delivering excellence from the time a customer places an order to the moment they open their package. The team coordinates and executes day‑to‑day operations while maintaining strong relationships with partners. As a team member, you will collaborate within a close‑knit team, learn every aspect of the business, and help ensure every Brilliant Earth purchase meets the highest standards of quality and craftsmanship.

• Receive product and enter product details into our internal system
• Perform quality assurance checks on incoming and outgoing product
• Review orders to ensure they are ready to ship to customers
• Support customer care team via phone and email with product‑related escalations
• Complete a high‑volume data entry task within a specified time frame, ensuring accuracy
• Meet goals and targets as assigned by leadership
• Collaborate with internal teams in a fast‑paced, high‑volume work environment with high attention to detail

• A drive to exceed goals. You love a good challenge! You’re a self‑proclaimed “over‑achiever” on a mission to exceed your targets.
• It’s all in the details. When it comes to our customer’s biggest moments, you know it’s the little things that count the most. You have a passion for process and a keen eye for detail in a fast‑moving work environment.
• Communication is Key. You have a way with words. Whether you’re interacting with a vendor or teammate in person, via email, or by chat, you’re clear and concise.
• Master of Collaboration. You’re a team player. You believe that in order to transform the jewelry industry, we all have to work together!
• A Mind for Multi‑Tasking. You’re an expert at managing multiple tasks simultaneously in a fast‑paced environment.

• Experience in data entry or administrative fields preferred
• Experience in a fast‑paced, high‑volume work environment
• A passion for socially and environmentally responsible organizations and products

• Career Growth. We want to see you sparkle! Through regular 1‑1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth.
• Diverse, mission‑minded team. We were founded to cultivate a more transparent, sustainable, compassionate, and inclusive jewelry industry.
• Lifestyle Spending Account. Company reimbursements for eligible wellness expenses such as gym memberships, massage, counseling, and more.
• Continued Education. Company‑sponsored learning in leadership, professional skills, diversity & inclusion, and tuition reimbursement for role‑specific trainings.
• Employee Discounts. Generous discount on our jewelry.
• Mental Wellness Perks. Access to mental health resources, self‑care apps, seminars, Employee Assistance program with 24/7 counseling.
• Giving Back and Volunteer Opportunities. Our teams support local initiatives and spend time together volunteering.
• Medical, Dental, and Vision. Multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions.
• 401k Match. Generous match.
• Paid Time Off. Accrue 3 weeks of PTO in your first year.
• Parental Leave. Paid parental leave to bond and care for new additions.
• Disability and Life Insurance. 100% employer‑paid.

Send a resume and cover letter explaining why you’re interested in joining our mission and team. Include a sentence about your favorite shape of diamond. You’ll receive an email confirmation of receipt, with a follow‑up within a week. The interview process includes a phone call with the recruiting team, an online exercise, and a conversation with one of our leaders.

Brilliant Earth is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or any other factor. California and New Mexico EEO laws will apply to qualified applicants and employees in California and New Mexico. Applicants with arrests or conviction records in Los Angeles, San Francisco, Philadelphia, Massachusetts, and Maryland will be considered pursuant to fair chance ordinances.

If you need assistance or a reasonable accommodation during any stage of the interview process, please contact acco