Teamlead Inside Sales - US; m​/f​/d

Become Teamlead Inside Sales - US (m/f/d) at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision.

With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

Role Overview As Team Lead Inside Sales for the US market, based in Secaucus, NJ, you will be responsible for developing and executing sales initiatives to drive new revenue, expand our customer base, and contribute to the success of our industry-leading software solutions. In this hands-on leadership role, you will lead the day-to-day performance of the Inside Sales team while building the operational discipline, coaching capabilities, and scalable processes needed to support sustainable growth and long-term success.

Sales Mastery and Business Development:

• Manage top customers and key prospects, developing strategies that highlight our value proposition, and maintain direct ownership of a selected portfolio of customer accounts.
• Drive business development initiatives across the US, increasing revenue, market share, and customer alliances.
• Build executive relationships with customers and positioning yourself as a trusted advisor.

Leadership and Team Development:

• Lead and develop our US Inside Sales & Customer Success team
• Foster a motivated sales force through proactive client engagement and tailored messaging solutions.
• Own day-to-day execution of outbound telesales activity (calls, follow-ups, qualification)
• Participate in sales activities, supporting your team in customer interactions.
• Balance volume with value - driving focus toward higher-quality opportunities, not just activity
• Ensure accurate and disciplined use of the CRM for activity, leads, and outcomes in coordination with HQ teams

• Experience: several years in progressive sales leadership within the B2B software industry, consistently exceeding revenue targets.
• Industry Knowledge: Deep understanding of the software sector, Cloud market dynamics, and enterprise customer pain points.
• Hands-on Mentality: Ability to devise and execute comprehensive sales initiatives tailored to the US market.
• Relationships: Existing industry relationships in Healthcare and Finance are a plus.
• Leadership
  
  Skills:
  
  Proven ability to motivate, inspire, and guide a diverse sales team. Experience in coaching and developing sales professionals.
• Analytical
  
  Skills:
  
  Proficiency in data-driven decision-making, using sales analytics and CRM tools.
• Communication: Exceptional communication, presentation, and negotiation skills, with the ability to engage C-level executives and stakeholders.
• Location: Based in Secaucus, NJ.

• Collaborative, diverse company culture and superior team spirit
• Flat hierarchies and great feedback culture
• Development opportunities & career perspective
• International business & cross-site collaboration
• Modern, dog-friendly offices with nice amenities
• Company-paid health insurance, public transportation, lunch vouchers and further benefits

At Retarus, you will work on impactful…