Enterprise Account Director; m​/f​/d

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Retarus is a worldwide provider of cloud‑based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski and UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder‑managed for over thirty years, Retarus is customer‑oriented, stable, a fair employer, and a strategic business partner with a long‑term vision.

With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

• Health insurance portfolio, including dental, vision, life, and disability insurance options, as well as a health savings account
• High‑standard 401(k) plan (with one of the leading providers)
• Competitive vacation package and paid sick days
• Flexible/ Mobile working
• Childcare contribution and birth bonus
• Employee referral bonus
• Paid parental leave options
• Public commute tax program
• Team events
• Free snacks and drinks in the office
• Gym in the office building

• New customer acquisition: Identifying and targeting potential business customers in the B2B and enterprise environment through market research, networking, and proactive cold calling.
• Ownership: Independent management of the entire sales process, from initial contact to the successful completion of complex sales cycles.
• Relationship management: Building a stable customer portfolio and maintaining and expanding long‑term customer relationships through cross‑selling and upselling.
• Consulting & solution expertise: Providing detailed, comprehensive consulting to companies through process and challenge analysis to create tailor‑made solution concepts.
• Customer presentation: Developing compelling offers and creating and delivering professional presentations that clearly highlight the added value of our solutions.
• Market presence: Representing our company at trade fairs, industry events, and conferences to actively expand your network.

• Bachelor’s degree (Business, Communications, Sales, or relevant field) or equivalent experience.
• 5‑7+ years of B2B software/SaaS sales experience; experience closing deals end‑to‑end.
• Demonstrated track record of meeting or exceeding sales quotas.
• Strong communication, presentation, negotiation skills. Ability to engage with technical and non‑technical stakeholders.
• Strong organizational skills, ability to manage multiple deals / accounts / priorities at once.
• Competence with CRM tools, sales process tools; comfortable with forecasting, pipeline management.
• Willingness to travel, if required (for customer visits, events, etc.).
• Self‑motivated, resilient, able to handle rejection and obstacles.

At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting‑edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates.

You will grow professionally in a dynamic and exciting workplace and design…