Import Operations Supervisor

The Import Operations Supervisor will oversee all aspects of import operations, with a primary focus on ocean freight. This role requires an in-depth understanding of A-Z import processes, including documentation, customs compliance, carrier management, and coordination with overseas partners. The ideal candidate will have experience managing trade lanes in China and Southeast Asia.

• Competitive salary up to $90,000 per year.
• Opportunity to work with a growing, client-focused freight forwarding team.
• Collaborative and supportive work environment.
• Career growth potential in operations management.

• Supervise and manage daily import operations for ocean freight shipments.
• Ensure compliance with all international trade regulations, including customs documentation and import regulations.
• Coordinate with carriers, customs brokers, and vendors to ensure timely and cost-effective shipment delivery.
• Manage and optimize trade lanes, with a focus on China and Southeast Asia.
• Monitor shipment progress, proactively resolving delays or issues.
• Develop and implement operational processes to improve efficiency and accuracy.
• Provide training, guidance, and support to the import operations team.
  
  Generate reports and KPIs to track performance and identify areas for improvement.

• Minimum 3–5 years of experience in import operations within a freight forwarding environment.
• Strong knowledge of A-Z ocean freight processes.
• Experience with China and Southeast Asia trade lanes preferred.
• Familiarity with customs regulations, documentation, and compliance requirements.
• Excellent organizational, leadership, and communication skills.