Teller, Customer Service​/HelpDesk

JOB SUMMARY

The candidate for this job needs to have cash handling experience and good customer service skills, and will perform a variety of customer service duties as well as processing transactions and cross‑selling products and services. The candidate for this job needs to have a high comfort level working with other people, both internally and externally.

• Processing Checking, Savings, Loan and Credit Card transactions
• Maintaining a cash drawer within guidelines
• Responding to customers’ needs in various ways while cross‑selling bank products and promoting bank services
• May assist in maintaining the branch vault
• May assist in maintaining the branch ATM
• May open and close branch
• Maintain a professional level of appearance and attitude on a daily basis
• By virtue of workflow may be required to perform other duties as needed

• Good internal and external customer service skills
• Good organizational skills
• Cash handling experience
• Team player
• Office machine skills (Computer, copier, fax etc.)
• Ability to understand and explain all retail products and services in order to sell
• Bank products and services, and to respond to customer inquiries, with an ability to meet the customer’s needs
• At least 90 days in current position required