Customer Service Agent

Job Details:

Job Location:

Sedalia, MO 65301
Position Type:
Seasonal
Education Level: Not Specified
Salary Range: $15.00 Hourly

Travel Percentage :
No Travel

Job Shift: 1st Shift
Job Category:
Customer Service

As a Customer Service Agent, you'll be at the forefront of providing exceptional customer experiences by responding to inquiries with warmth, efficiency, and a can-do attitude. Embrace the opportunity to showcase your problem-solving skills as you navigate our company software and creatively resolve customer issues. Your role isn’t just about answering inquiries; it’s about crafting positive interactions, building lasting relationships, and championing our commitment to excellence.

With every interaction, you’ll be shaping unforgettable moments for our customers and contributing to the success of our team. Season starts in August and ends near early December with opportunities to return in future seasons. This opportunity can be 40 hours, however there is also schedule flexibility and hybrid opportunity after completion of training.

• High school diploma or equivalent.
• 1-2 years of customer service experience preferred.
• Openings for Bi-Lingual with Spanish.
• Proficiency in Google Sheets.
• Excellent verbal and written communication skills to respond to customers through chat, email, or by phone.
• Strong ability to creatively problem solve and remain calm under pressure.
• Demonstrated capacity to build quick relationships with customers through creative interactions.
• Ability to work both independently and collaboratively in a team environment.

• Hybrid work flexibility, after fully trained.
• Hours flexibility, including the option to make up hours on weekends.
• Overtime opportunities for high performers during peak seasons.
• Volunteer layoff option during off-peak seasons.

Inter-State Studio & Publishing Co. is an equal opportunity employer. Accommodations are available upon request during the recruitment process.