Repair Specialist

A Brief Overview

As a certified Safelite Repair Specialist I, you will use our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with a can‑do attitude, caring heart, and service mindset while striving to bring unexpected happiness to customers by completing jobs to the highest quality standard.

• Learn to repair vehicle glass in classroom and hands‑on training with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders.
• Repair chips, cracks, and other auto glass related issues on customer vehicles.
• Manage work orders, customer documentation, and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
• Promote and sell Safelite promotional items to customers.
• Clean customer vehicles during wait/idle time and perform additional housekeeping tasks in the company vehicle and shop.
• Safely operate company and customer vehicles, company‑issued tools, and chemicals used throughout the workday.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Competitive weekly base pay starting at $16.75 per hour.
• A benefits package valued at more than $10k, including a 401(k) plan with company matching and medical coverage plans that can be tailored to your needs.
• Paid time off (PTO) programs, company holidays, and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all tools and resources needed for success.
• Additional health, wealth, and life offerings available through Safelite Benefits.

• High School Diploma, GED, or equivalent (preferred).

• Valid state‑issued driver’s license and any other licenses required by federal, state, and local laws to operate a company vehicle.
• On‑the‑job training completion and Safelite Safe Tech™ certification.

• Must be 18 years of age or older.

• Lift and carry up to 25 lbs. for short periods; assist an associate with lifting windshields weighing 26‑50 lbs.
• Stand for extended periods, work in tight spaces, bend and twist body.
• Use hand and power tools safely and effectively.
• Operate a motor vehicle in accordance with all federal, state, and local laws; operation will be monitored via camera/video surveillance.
• Maintain professionalism and passion for outstanding customer service, exceeding expectations.
• Work safely in varied weather conditions and extreme temperatures.
• Handle chemicals, including flammable chemicals, as required by Safelite Way of Fitting.
• Work scheduled days with flexibility on start and end times to accommodate customer needs.
• Problem‑solve and troubleshoot issues independently and collaboratively.
• Read, write, and interpret English language and technical directions.
• Communicate orally (via phone) and in writing (via computer or other electronic means).
• Maintain a professional appearance, adhering to company uniform and PPE policies.
• Perform well under professional or personal pressure and opposition.

We’re diverse:
Safelite welcomes everyone and is an equal opportunity employer. We do not discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against associates and clients. Reasonable accommodations will be made for individuals covered by the ADA, ADEA, FMLA, and other applicable laws and regulations.