Low Voltage Technician

Heartland Technology Group

This role is an entry-level technical role responsible for assisting with the installation and implementation of video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members. It is expected to build technical proficiency while executing assigned tasks with quality and professionalism, maintain quality standards, and provide a positive customer experience.

• Install and support the implementation of video surveillance, access control, structured cabling, and related low-voltage systems under supervision.
• Perform cable pulling, terminations, mounting, device installation, and equipment setup.
• Read and follow project drawings, scopes of work, and installation instructions.
• Maintain compliance with company standards, jobsite safety requirements, and applicable codes.
• Troubleshoot basic installation issues and escalate more complex issues appropriately.
• Coordinate effectively with the Foreman, Project Manager, and other team members to support project execution.
• Maintain accurate documentation related to time, materials, and completed work.
• Communicate professionally with customers, contractors, and internal teams.
• Demonstrate a commitment to quality workmanship and customer satisfaction.
• Continue developing technical knowledge and field installation skills.
• Frequent travel to customer sites is required. Travel may include daily local travel, regional travel, and occasional overnight stays based on project location, customer requirements, and business needs.
• Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

• Accountability:
  Accept responsibility.
• Active Listening:
  Attend to, convey, and understand the comments and questions of others.
• Adaptability:
  Fit into a changing working environment.
• Communication, Oral:
  Communicate with economy and clarity, actively engaging in conversations to comprehend others’ messages and intent, receive, and process feedback.
• Customer Oriented:
  Serve external and internal clients, focusing effort on meeting the client’s needs, understanding their concerns, and building trust.
• Decision Making:
  Select an effective course of action while controlling resources and expenditures.
• Problem Solving:
  Recognize courses of action to address problems or potential problems and apply contingency plans to solve those problems.
• Working Under Pressure:
  Maintain composure when exposed to stress.

• Experience with Access Control systems and associated hardware/software.
• Experience with Low Voltage Cabling, Construction and/or Electrical Field.

• High School Diploma or equivalent.
• Valid Driver's License.
• Computer
  
  Skills:
  
  Microsoft Office Suite (Basic knowledge of computers).
• Able to use basic hand tools and power tools.

Equal Opportunity Employer - Including Disabled and Veterans

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