Ride Operator | Track Attendant

Pay Rate: $16.00 / hour

Job Title:
Track Attendant

Track Attendants are responsible for ensuring a safe, fun, and exciting go-kart racing experience for all guests. This role is highly interactive and safety-focused, combining customer service, operational awareness, and teamwork. Track Attendants serve as the frontline ambassadors of the entertainment center, creating memorable experiences while enforcing safety standards and maintaining smooth track operations.

• Greet guests warmly and create an energetic, welcoming atmosphere.
• Explain go-kart rules, safety procedures, and racing guidelines clearly and confidently.
• Assist guests with questions, concerns, or special needs in a friendly and professional manner.
• Help ensure all guests—kids, teens, and adults—feel comfortable, safe, and excited to race.

• Enforce all track safety rules consistently and professionally.
• Properly fit and distribute helmets and other required safety gear.
• Monitor the track during races to identify unsafe behavior, collisions, or mechanical issues.
• Use track control systems, flags, radios, or signals to manage races and respond to incidents.
• Safely stop races when necessary and assist guests exiting karts.

• Perform basic pre- and post-race inspections of karts to ensure safe operation.
• Report mechanical issues, damage, or safety concerns to management or maintenance staff.
• Assist with moving, parking, charging, or staging karts as required.
• Keep the track area clean, organized, and free of hazards.

• Work closely with other Track Attendants, Guest Services, and Management to ensure smooth operations.
• Communicate clearly with teammates during races and busy periods.
• Follow all company policies, procedures, and emergency protocols.

• Maintain a clean and professional appearance of the track, pit, and guest areas.
• Support opening, closing, and shift transition duties as assigned.
• Uphold the family-friendly values and standards of the entertainment center.

• High-energy, positive attitude with a passion for guest interaction
• Strong attention to detail and ability to remain calm in fast-paced environments
• Excellent communication and interpersonal skills
• Ability to follow safety rules and enforce them consistently
• Dependable, punctual, well groomed and team-oriented
• Previous customer service, recreation, or entertainment experience is a plus (but not required)

• Ability to stand, walk, and remain active for extended periods
• Ability to lift or push up to 75 lbs (as applicable)
  Comfortable working in a loud, high-energy environment
• Must be able to work flexible hours, including evenings, weekends, and holidays

• Fun, high-energy work environment
• Opportunities for growth and advancement
• Team-oriented culture
• Competitive pay and employee perks (free racing, discounts, etc., if applicable)