Library Customer Service Associate
Listed on 2026-06-27
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Customer Service/HelpDesk
Bilingual
Library Customer Services Associate
Join Our Team! Part-Time Library Customer Services Associate Hourly Rate: $19.46 | 12–19 Hours/Week | may include some Evenings & Saturdays Final date to receive applications:
Open until filled
Are you passionate about helping people and love being around books, technology, and community? We're looking for a friendly, motivated Library Customer Services Associate to join our team and be the welcoming face of the library!
In this public-facing role, you'll connect directly with library users—checking out materials, issuing library cards, recommending great reads, and assisting with technology and digital resources. If you're a people person who thrives in a fast-paced environment and enjoys making someone's day a little better, we'd love to meet you!
What You'll Do:
- Help patrons check out, renew, and request materials
- Issue library cards and maintain user records
- Answer questions and provide top-notch service
- Assist with technology—everything from the catalog to our eLibrary
- Re-shelve returned materials and process inter-library loans
- Explain library policies and help resolve routine issues
Be part of a friendly, collaborative team
What You Bring:
A high school diploma or equivalent
- Comfort using a cash register and basic computer tools (Windows, web browsers, social media)
- A customer-first attitude and a calm, courteous demeanor
- Excellent communication and teamwork skills
- The ability to move materials (lift up to 25 lbs, push carts, stand for extended periods)
- Flexibility to adjust to a fast-paced, dynamic public service setting
- Bonus points if you have prior library or customer service experience—especially with the SIRSI/Dynix system or SAILS network
The Details:
- Part-time: 12–19 hours/week
- Schedule may include evenings and some Saturdays
- Starting pay: $19.46/hour with annual step increases
- No additional benefits
- Covered under the collective bargaining agreement with the Seekonk Public Library Employees Association, MLSA, AFT Mass.
Ready to apply?
Upload your cover letter and resume
We're excited to hear from enthusiastic candidates who want to make a difference in our community through exceptional library service!
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