Quality Customer Service Techn
Job in
Seguin, Guadalupe County, Texas, 78155, USA
Listed on 2026-07-14
Listing for:
Schaeffler AG
Full Time
position Listed on 2026-07-14
Job specializations:
-
Quality Assurance - QA/QC
Production QC/QA, Quality Engineering, Quality Control - QC Analysts/Managers -
Manufacturing / Production
Production QC/QA, Quality Engineering
Job Description & How to Apply Below
Your
Key Responsibilities
* Interacts with production operators and team leads and can escalate issues to Production Supervisors and QMPP
* Responsible of overseeing all QC activities across their area in the plant (North/South Building) in a daily basis Writes ePCA's and eQA as needed
* Good product knowledge of processes and routing
* Excellent knowledge of QCMS and Hold Tags
* Can assist in preparing for external audits by verifying documentation on production floor is current and approved
* .Advanced knowledge of IPC Standards
* Can provide feedback to process and supplier quality engineer on line quality issues.
* Must be able to fill in as needed in any of the other QC positions across the plant
* Ensure that all QC checks/activities across their area in the plant (North/South Building) are being completed, and quality issues are properly escalated when needed
* Provide support to other QCs when needed, containments, pack inspections, sorting activities etc.
* Ensure that all personnel are following the proper procedures to produce a quality product
* Must be able to lead root cause investigation and work with manufacturing engineering, quality engineering, and production as necessary to identify areas and assist in providing resolution
* Able to communicate clearly and present data to engineering and management when needed
* Employs various problem-solving techniques to drive problems to permanent corrective action
* Audit production documents and revise as needed
* Performs random line audits and inspections and follows up on nonconformances if any found
* 5S Area Leader, Facilitate 5S improvements in the area
* Must be able to work together with cross-functional teams when solving quality-related issues
* Performs all work in accordance with established safety procedures
* Usually works on all shifts (same with the shift plan of the manufacturing line).
* Follow Quality Policy
* Technical compliance of VT Rules
* Comply with ESH, LEAN and 5S rules,etc.
* Familiar with VT QMS, esp. Job-related rules include production restart, Poka Yoke - Jidoka, structured problem solving, etc.
* Familiar with Tools: MES
* Internal incidents
* Ensure approach of structure problem solving in Shopfloor area, by coaching of SPS basics.
* Support in projects to improve the quality performance in manufacturing line
* Ensure quality by authority to stop production
* Stop production line in case quality requirements are not fulfilled and ensure corrective actions be defined and verified.
* In case of deviation, non-conformance management to be initiated (incl. sorting, Block Stock of parts,etc.)
• Ensure quality by regular check of production documentation (e.g. Jidoka, Scrap)
* Ensure quality by authority to restart the line once root cause of problem got identified and contained
* Support capability check of manufacturing equipment during line release phase like cross section, capability report collection, hardness measurement, process quality parameter collection, etc.
* Involved in execution and monitoring according to VT0311016 - Change Management
* Participate in implementing new changes on the shop floor, ensuring adherence to quality standards
* Assist in managing deviations on a production line as per Shop Floor Deviation Management protocols
• Support in documentation and tracking of changes in production processes and quality control methods
* Involved in execution and monitoring according to VT0311016 - Change Management
* Participate in implementing new changes on the shop floor, ensuring adherence to quality standards
* Assist in managing deviations on a production line as per Shop Floor Deviation Management protocols
• Support in documentation and tracking of changes in production processes and quality control methods
Your Qualifications
* Associates of Applied Science in Electronics, Mechatronics, or similar technical degree, or Military Training Certification
* 1
-3 years of equivalent experience in Electronics
* Ability to lift 28 pounds unassisted.
* Must be able to stand for periods up to 12 hours.
* Must be able to Push, Pull Reach, Twist, Turn, Stoop, Walk, Stand for 12 hours.
* Office software skills
* Communication skills
* Understand production process and quality-related tools (e.g., POKAYOKE, Jidoka, defects handling, etc.)
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