Seguin Service - Customer Service Assistant - Part time

Responsibilities

Job Summary:

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles.

Key Responsibilities &

Essential Functions:

• Customer Service:
  Assist in unloading merchandise from baskets.
• Package groceries; assist customers in transporting/unloading groceries to their vehicles.
• Assist customers in locating merchandise.
• Stocking / Sanitation:
  Gathers baskets and picks up trash inside and outside Store; maintains and stocks bag areas; returns products to proper locations; stocks and stages bags; stocks check stand supplies; distributes Buddy bucks to registers; replaces anti-fatigue mats.
• Does Carts & Parts basket relocation and power-washing basket relocation for department setup.
• Performs red basket fill up / retrieval.
• Clears, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety.

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job‑related tasks as requested by their supervisor, subject to reasonable accommodations.

Work Experience:

Knowledge/Skills/Abilities:
Ability to work in a fast‑paced environment.

• Required:
  
  Ability to work with customers and stay attentive to their needs.
• Required:
  
  Ability to maintain a high level of productivity and efficiency standards.
• Required
  
  Education:
  
  Licenses/Certifications:
  
  Completion of Company Orientation and Basics of Safety training upon hire.
• Required Physical Demands &
  
  Working Conditions:
  
  Function in a fast‑paced, retail environment in detailed and precise tasks; work with customers; constant reaching at waist, grasp; frequently stand, walk; occasionally reach overhead, at shoulder, at knee, at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist; push/pull with arms; pinch; fine motor movements. Occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions. Demonstrate the ability to lift 55 lbs, and manage more than 55 lbs (up to 100 lbs).
  
  Measurements:
  Constantly: 5.5+ hours per 8‑hour day;
  Frequently: 2.5 hours per 8‑hour day;
  Occasionally: 0 hours per 8‑hour day.
• Note:
  
  Partners are responsible for not lifting beyond their safe lifting limit. If an item is too heavy to lift, push or pull, or carry, the Partner must break the box down into lighter, smaller, more manageable components or ask for assistance from another Partner or a manager.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Last revised: 1/1/2019