Field Representative Development Program

Field Representative Development Program

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Kickstart Your Career with Caterpillar!

Launch your career where strategy, technology, customer success, and innovation come together.

At Caterpillar, we do more than build machines. We build the infrastructure that powers the world. When you join Caterpillar, you become part of a global team creating stronger, more sustainable communities through innovation, collaboration, and customer-focused solutions.

If you're ready to learn, grow, and make an impact early in your career, this is where your journey begins.

The Field Representative Development Program is a structured development experience designed to prepare early-career professionals for field-based roles supporting Caterpillar dealers and customers around the world.

Participants gain a broad understanding of Caterpillar's products, services, customers, and dealer network while developing the business, technical, and relationship-building skills necessary for long-term success.

• 1–3 year structured development program
• Personalized development plan and coaching
• Hands-on learning experiences across multiple business areas
• Exposure to Caterpillar products, services, and dealer operations
• Preparation for a field-based representative career path

13-Week Immersive Training Experience

Your development begins with a 13-week in-person training experience in Peoria, Illinois, where you will:

• Build foundational knowledge of Caterpillar products, services, and industries
• Develop sales, technical, communication, and leadership skills
• Learn how Caterpillar partners with dealers and customers to solve complex challenges
• Network with peers, leaders, and subject matter experts across the organization

Rotational Experiences

Following training, participants complete developmental assignments designed to broaden their business knowledge and industry expertise, including exposure to:

• Product and service support
• Customer and dealer engagement
• Commercial and business strategy
• Marketing and sales operations

These experiences prepare participants for a long-term career supporting Caterpillar dealers and customers in the field.

Industry Technical Representative (ITR)

Provides technical expertise to resolve customer challenges while supporting Caterpillar dealers and customers in the field.

Industry Sales Representative (ISR)

Leads machine or engine sales activities within a specific industry segment while supporting dealer sales performance and growth.

Aftermarket Sales Representative (ASR)

Supports Caterpillar's services growth strategy through parts, service, and aftermarket sales initiatives.

Industry Aftermarket Representative (IAR)

Partners with dealers to improve service operations, customer support, and aftermarket business performance.

Rental Representative

Supports dealer rental operations by identifying opportunities to improve performance, processes, and profitability.

Product Support Operations Representative (PSOR)

Focuses on product support strategies and operational excellence initiatives that enhance dealer and customer experience.

Marketing & Sales Operations Representative (MSOR)

Uses business insights and analytics to improve commercial processes, marketing effectiveness, and sales execution.

Digital Adoption Representative (DAR)

Supports implementation and adoption of Caterpillar's digital solutions, connected technologies, and data-driven tools.

We're looking for motivated students and recent graduates who are excited to learn, collaborate, and build a rewarding career serving Caterpillar customers and dealers.

Skills That Set You Apart

Customer Focus Build trust, understand customer…