Area Manager, MWT| AT&T Authorized Retailer
Listed on 2026-03-07
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Retail
Retail & Store Manager, Customer Service Rep
Area Manager, MWT | AT&T Authorized Retailer
CategoryMWT | AT&T Authorized Retail Store
PositionArea Manager
ExperienceWireless Experience Required
Compensation Range$68,201 - $140,289
Commission StructureUnlimited Commission Potential
BenefitsMedical, Dental, Vision & Life Insurance;
Paid Time Off;
Short- & Long-Term Disability; 401(k) coming soon;
Vehicle Stipend
Full-Time
LocationBase - New York Market
Do you have a passion for inspiring personal and professional growth? Do you enjoy making a difference in people's life? Do you love to win and crush the competition? Are you an entrepreneurial playmaker who thrives at the prospect of creating new opportunities? If you are, you've found your home! Come join Millennium Wireless Technology, AT&T's Premier Authorized Retailer.
WHO ARE WE?We are Millennium Wireless Technology, AT&T’s Premier Authorized Retailer. We have been serving people in our communities for almost 30 years! We started with one location and currently operate 19 locations in Michigan, 10 locations in Wisconsin, 12 Locations in New York, 6 Locations in New Jersey and 12 Locations in Illinois. With 59 locations we are excited to say our vision to become the #1 AT&T Authorized Retailer in the Greater Lakes Region has come true.
WHYUS?
Our name is Millennium Wireless Technology, but people call us MWT for short. We're a family-owned business who value their people and treat them like one of their own. Working here means you'll get what you expect like a great base pay, an unlimited bonus opportunity, discounts on our products and services, health benefits, dental & vision, disability insurance, PTO and 401(k) coming this year!
But we can agree that money isn't everything! You'll get a balanced work schedule, a family atmosphere; leaders who genuinely care about your personal and professional goals, who actively listen to your feedback, who implement your great ideas, who live by our core values, who lead by example and who honor their word. Our stores are clean, well-kept, stocked with all the latest gadgets in wireless technology and state of the art computerized point of sale and activation systems.
Most stores are new or freshly remodeled. We also offer break rooms, chilled bottled water, refrigerators, microwaves and dining areas for your convenience. Lastly, it’s all about our people. They are a diverse group of caring, fun, and respectful sales professionals. They genuinely care about the customer, the company and most of all each other.
- Every aspect of the successful operation of 2 to 3 AT&T Retail locations.
- Fosters a culture of winning
- Lives the organization’s core values
- Positively contributes to a fun and friendly work environment for our customers and employees.
- Leads by example.
- Consistently meets or exceeds sales and customer service expectations in each location.
- Consistently meets or exceeds operational standards minimizing or eliminating losses to the company in each location.
- Creates a maniacal focus on sales and sales generating activities every day in each location.
- Conducts a minimum of 4 highly effective store visits per location per month, including visits in the evening and on weekends, and provides detailed recaps of each visit to store Manager/ASM and company leadership.
- Actively manages and is responsible for the recruiting and staffing for all positions in their market.
- Conducts monthly 1 on 1s with Store Managers and ASMs to review store performance and create action plans for improvement.
- Conducts regular conference calls, trainings, and meetings to foster knowledge and best practice sharing.
- Maintains and consistently communicates store performance metrics recognizing top performances.
- Supports organization B2B, First Net, & MDU efforts
- Communicates effectively and professionally via phone and email with customers, partners, and co-workers.
- Upholds and partners with HR to enforce all company and AT&T policies and procedures.
- Conducts a monthly New Hire Sales Training that effectively delivers the defined MWT Sales Behaviors.
- Collaborate with internal and external partners to plan and execute local events and promotions consistent with MWT and AT&T marketing initiatives and branding.
- Ensures all store personnel are trained on and are following all policies and procedures.
- Resolves customer issues.
- Delivers a clean, organized, and fully operational retail experience for all customers and employees.
- Meets all AT&T compliance and merchandising requirements in all locations always.
- Proactively reviews reporting to identify potential risks and takes appropriate action.
- Maintains a positive effective relationship with co-workers, vendors and partners.
- Works nights and weekends.
- Travels as necessary.
- Other duties as assigned.
- Education Required:
HS Diploma, BA or BS preferred in a related field or equivalent experience. - Five or more year's successful sales experience with 2+ years Wireless Retail Store Manager experience.
- AT&T sales management…
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